ServbankReviews of servbank.com

Excellent customer service

I was very impressed with the team at Servbank, especially Jennalyn. She was extremely helpful and guided me smoothly through my mortgage loan process. Her professionalism and clear communication made everything much easier. I felt supported at every step, and I really appreciated her patience and expertise.

Caleb was soooooo helpful in helping me navigate new insurance policy details, changes in monthly payments and with my escrow account. I am a neophyte in all things financial so it’s a relief to have Servbank and Caleb!

Excellent Customer Service !! Kind, collaborative, and informative.

Great customer service. The agent knew how to answer my questions and was so polite. I didn’t wait more than 2 min to be connected and the question was resolved in one call. My customer service rep was in Manila, Philippines and was easy to understand and communicate with.

Exceptional attitude about responding to my questions and concerns about not receiving 1098 2024 request few weeks ago and offered to experdite my request and apolized for other agent not sending requested information. I was very pleased by professional way he responded and very terrific English language skills. I have great appreciation for his mastery of a difficult language and applaud him for taking classes and studying on his own. He is an exceptional representative of your agents and 10++ for Customer Relations.

Great customer service - Never had an issue with them, very professional

After forgetting to make a payment for the first time , on top of never being late, the Serv Bank associate who worked with me was absolutely Great . He understood, and was very pleasant to work with in order to resolve my mistake . Thank You Serv Bank for this Associate of which I do regret not remembering his name, but I’m sure you can look this Associate up. He did great, and was completely supportive and understanding.