Kay takes her time to go the extra mile…
Kay takes her time to go the extra mile to help. It’s very helpful to have someone who takes their time to understand your situation and help you figure out the best options.
By Jay
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Kay takes her time to go the extra mile to help. It’s very helpful to have someone who takes their time to understand your situation and help you figure out the best options.
By Jay
Jade was amazing! So patient and could not have helped me more and laughed when we figured out how stupid I am. Thank you Jade.
By valerie W.
Lovely was great. Easy to communicate with and she handled my questions with patience and was very thorough. I hope ServBank will be able to process my request but in terms of the Customer Service rep. The experience was pleasant.
By Barbara M.
Earleane (sp) was very patient, informative and helpful. I am very new to the organization and she was a tremendous help to me. Thank you.
By Desta
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
I just want to say thank you Ramona, for all your help, you are an Angel. I really appreciate that. God bless you. C. Gibson
By C G.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Very helpful customer service
By Juan T.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Great customer service
By Elizabeth Lachney M.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
The Servbank customer support staff are always very kind and caring and really listen to me and offer help. I appreciate the company helping me through a difficult time.
By Kevin
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.