Great Customer Service
Customer Service was awesome. Solved my problem immediately very professional, friendly and helpful.
By Tonya C.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Customer Service was awesome. Solved my problem immediately very professional, friendly and helpful.
By Tonya C.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Agent answer really quick and have the experience to listen and answer questions
By Octavio M M.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Great service great employee Kaleb
By roberto gonzalez T.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Great customer service, The person who helped me with my Mortgage information was very patient and took her time and explained to me every detail. Im extremely grateful for her support.
By Josue
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
La atencion estaba perfecta
By Victor
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
The automated system was alot however when I was helped by a live agent my experience was awesome. He understood my concerns and addressed them! Over all he was knowledgeable, efficient and kind!!!
By Tiffany
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
She was knowledgeable and patient.
By Carmen S.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Servbank has their customer service and agents task team and procedures down pat! Angelica was very courteous, professional and friendly, as well as being well versed in her knowledge base of this financial institution's rules, regulations, policies and procedures. She was extremely helpful with regards to the effects of the government shut down impacting home mortgages. Thank you Angelica and Servbank!
By Robert C.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.