Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
ServbankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
I got locked out of my account as my mortgage had been sold to another lender and I had missed the communication. I got contacted directly by Kirsti Schleicher, VP of customer experience, to explain and sort it out. Very hard to expect customer service beyond direct outreach from the leadership team!
By Geoffrey H.
I got an email stating that my Mortgage was being drafted from my checking account and I did not authorize this. I contacted serve Bank via the Facebook app, and Christie was wonderful investigating this complaint, and showing me that the email was sent to me an error, which was a great relief.
By Kathryn S.
