Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
ServbankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
It was really appreciated for the new information I got today makes me feel very comfortable
By Iline T.
Response from Servbank· Jan 18, 2024
Hello Iline, We appreciate the kind words and are glad we could provide you with a positive experience!
Spoke to Mark today and he was great!! Very professional, and friendly. He helped me with my payment and made it very easy. I have alwas had a great experience working with Servbank.
By Cheryl C.
Response from Servbank· Jan 18, 2024
Hi Cheryl, We appreciate the kind words and are glad we could provide you with a positive experience!
Annalise was patient kind and helpful even though I wasn't very nice- after having been fighting for approx 6mos to get my mortgage corrected - she didn't lose her cool and was polite the whole call - she's a Rockstar!!
By Marianne D.
Response from Servbank· Jan 8, 2024
Hi Marianne, We appreciate the kind words and are glad we could provide you with a positive experience!
Always great customer service. Easy access to website to pay bill and see account information
By Shari Yager L.
The people that I worked with have been very helpful, responsive, kind and knowledgeable.
By Sandi S.
Response from Servbank· Jan 8, 2024
Hi Sandi, We appreciate the kind words and are glad we could provide you with a positive experience!
It took me 2 days to build up the courage to call because of an issue I was having. Luz was the lady that assisted me and I am so thankful. She helped me understand the options I had and honestly it felt like she really cares. My home is everything to me. I am single with no children so my house is the number one priority in my life. I feel so much better about my situation and I'm so thankful to have my mortgage at Servbank.
By Kourtney
Response from Servbank· Dec 4, 2023
Hi Kourtney, We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent service!!!! Thank you SERV bank for filling in our survey so quickly. We really appreciate your feedback, especially the points you’ve raised about.
By Aggarwal Mohit R.
Nice customer support , come and have a great experience
By Ritunjai G.
