Good
I was help well and was directed in the right place
By Clarid P.
Response from Servbank· Mar 9, 2026
Thank you for the great review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
I was help well and was directed in the right place
By Clarid P.
Response from Servbank· Mar 9, 2026
Thank you for the great review!
Mario head of customer relations responded and found the issue and immediately took care of the issue found the check and even sent it back by overnight mail. Thank you sincerely for the quick response Bill
By William F.
Response from Servbank· Mar 3, 2026
Thank you for your review. We're glad Mario resolved your issue quickly and got your check to you overnight.
I spoke to a young lady by the name of Anne. She was very polite, very professional. I couldn’t breathe with a notification that I received, and she was able to look up my account and was informed by her to disregard that notification that I am up-to-date with my payments and as I was reading this notification, I couldn’t breathe, but once again she took the time to listen to my concerns, look up my payment history and informed me to disregard that notification and once again she was very understanding and very professional
By John G.
Response from Servbank· Feb 26, 2026
Thank you for the great review!
Knowledgeable customer service personnel who were interested in my concerns and thoughts. They listened well and made solid recommendations.
By Thumper
Response from Servbank· Feb 4, 2026
Thank you for the great review!
Very good with phone calls and prioritizing any discrepancies
By Francisco M.
Response from Servbank· Feb 4, 2026
Thank you for the great review!
A very patient customer service rep led me through the procedure to access the information I needed. He was thorough and courteous in his approach. Much appreciated.
By Martin K.
Response from Servbank· Feb 4, 2026
Thank you for the great review!
Great customer service! The representative answered all of my questions in a professional manner
By Francisco
Response from Servbank· Jan 23, 2026
Thank you for the great review!
Excellent service. My agent was knowledgeable and through with her communication.
By JTG
Response from Servbank· Jan 23, 2026
Thank you for the great review!