Thank you Kay!!
Kay was very helpful in setting up my payment and future payments. I greatly appreciate Servbank and the patience they have had with me and my mortgage. Thank you all!!
By David
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
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Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Kay was very helpful in setting up my payment and future payments. I greatly appreciate Servbank and the patience they have had with me and my mortgage. Thank you all!!
By David
Very helpful, friendly and explained everything I needed to know . Helped me understand the next steps to move forward.
By Samantha T.
I was disappointed in Servbank in the beginning. I started in April '24 with an application to assume another loan. Didn't get closed until Sept. '24. It seemed disorganized in the departments and their paperwork. Constantly having to give same information that was given at an earlier time. However, in the end I had a great person who helped me set up my account to be able to make my house payments. He was very patient, encouraging, and helpful in me getting my monthly payment setup. Thank you so much Markie.
By John T.
Spoke with a friendly, knowledgeable representative who took care of my problem quickly.
By D. H.
Very easy process. Spoke to a knowledgeable Representative within two minutes.
By William B.
Eric the rep, listened to what I needed and clarified several questions. Thanks Eric
By David J I.
The ease of being able to contact a real person and easily understood, very helpful, thank you
By Carol O.
Our Rep, Kay did a was friendly, well trained and did a great job! Thank you
By Sandy H.