Excellent product and customer service
Excellent product and customer service
By Arlene K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
674 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
New.SeriousSips.com (serioussips.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 557 reviews with 5 stars · Clear filters
Excellent product and customer service
By Arlene K.
Fast shipping Great price
By Farid Z.
Easy to place order and received it sooner than expected! Love my Big Train Chai!
By Rita
Best prices out there for Big Train Chai. Ordering was easy and it arrived quickly. I will be ordering from them again.
By Kara
Got exactly what I ordered, & Tastes good
By Gordon G.
It was easy to deal with this website. Prices are fair and the service was quick. I will definitely use them again!
By TONI M.
The service was great and I received my PEACH Syrup when I was told it would be here. I did think I should’ve received a discount though for volume.
By Patricia S.
Response from New.SeriousSips.com· Jul 20, 2019
Hi Patricia, Thanks so much for your order. I'm really glad you found us and your peach syrup! I wanted to reassure you that you did receive our bulk discount price on the 1883 Maison Routin flavor syrup. The price reduction happens automatically, whenever you order at least 1 case. Enjoy & have a peachy day! :) -Kelly, Serious Sips
I ordered Big Train Chai Tea from Serious Sips. They had a very good price and the transaction was quick and hassle-free. I will deal with them again.
By Linda W.
Response from New.SeriousSips.com· Jul 20, 2019
Hi Linda, Thanks for your review. I'm so happy you found us & Big Train Chai! Glad your transaction was smooth & quick. Looking forward to working with you again. -Kelly, Serious Sips