Great Customer Support
After a clerical error in shipping, the customer service team quickly and graciously recovered the error and met all expectations.Very pleased
By Previously happy C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Silk has been synonymous with luxury and beauty for thousands of years. The fabric is renowned for its softness, sensual feel, and exclusivity, and its liquid extracts are known to help protect skin’s natural moisture and hydration levels and keeping them at optimum. Silk extracts are easily and effectively absorbed deep into the skin, maintaining it at optimal hydration levels, and allowing powerful antioxidants and amino acids to help repair cells, promote cell regeneration, and condition the skin for improved elasticity and resilience.
Sericin Plus (sericinplus.com) has 151 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 63 reviews with 5 stars · Clear filters
After a clerical error in shipping, the customer service team quickly and graciously recovered the error and met all expectations.Very pleased
By Previously happy C.
My partner was over the moon when she saw I'd bought her her favourite hand and body cream. Their customer support is excellent too.
By Chris R.
I love this stuff, the coupon I got helped me being able to purchase thank you so much! Can’t wait for product to arrive
By Pamela C.
the eye lift syringe is nothing short than a miracle!!! can't wait to try the rest of this beautiful skin care line!!! I am amazed!
By Eden L.
Just order week ago the eyes treatment and I love it! Thank you for great products and service! I’m definitely will order again! Lauren
By Lauren
I bought the collagen set a month ago, apparently it was just released cause I hadn't seen it before. I first bought Sericin products last year when I saw them at a convention in Scottsdale as a gift for my mother but they didnt have any products specifically for collagen boosting, recently however when I visited the site to reorder the vitamin c for myself I saw that they must've just released a pink set that focuses on collagen so I HAD to get it, and I must say I thought I was crazy when I saw results in the first few days of using it! I bought it for my mother but I ended up keeping it for myself, I was going to give her the Serum but I'll admit it certainly works a lot better when you do the whole regiment as opposed to any one of the 3 in the set individually. The creams smell great and the packaging looks very high end. Along with my order I was gifted a very nice subtle hand lotion as well, and I will definitely be purchasing several of those as gifts for the family. I love that it doesnt leave that oily resiny feeling I get from most lotions, it absorbs very well and lasts all day! Thus far I have no complaints. 👍🏻
By Cheyrill R.
Response from Sericin Plus· Aug 19, 2019
Hi Cheyrill, Thank you so much for the wonderful review. We truly appreciate your business. The collagen set is new and has an amazing formula. We look forward to your continued business. Be sure to sign up on our website so you don't miss the buy one get one sales! Have a great day! Sericin Plus Customer Service
I have been using Sericin day cream for couple years now and I love the way it feels on my skin.
By Eli S.
I am so happy with my new cream! My skin is shinny, healthy and soft. Definitely will buy again! Great
By Caro Q.