Responded to my request quickly
Responded to my request quickly. Lovely quality products.
By Mary V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
280 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An inspired home collection. Luxury bedding, furniture, décor, nursery and more.
Serena & Lily (serenaandlily.com) has 280 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Responded to my request quickly. Lovely quality products.
By Mary V.
I love Serena & Lily! Great quality products, superior design advice, beautiful items and great customer service!
By BARBARA
Great products, price and customer service! A pleasure to do business with them! Thank you!
By Vida Z.
the quality is always good. you may pay a bit more but worth the price for timeless and beautiful product lines.
By Deb M.
The associate was friendly and extremely helpful. Excellent service!!
By Carolanne H.
Serena & Lily offers the highest quality in unique coastal home decor. I have found their merchandise to be well crafted and durable. The customer service is excellent and personalized and the in person store experience is exceptional.
By Wendy S.
Excellent customer service
By Eric H.
Love Serena & Lily. Beautiful products. Received this most recent purchase very quickly.
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