Always great quality and customer…
Always great quality and customer service. I have the small version of my purchase and needed the medium.
By Kim C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
280 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An inspired home collection. Luxury bedding, furniture, décor, nursery and more.
Serena & Lily (serenaandlily.com) has 280 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Always great quality and customer service. I have the small version of my purchase and needed the medium.
By Kim C.
Serena & Lily embodies timeless coastal chic! Every piece feels carefully curated to bring effortless sophistication...perfect balance between relaxed and refined. Serena & Lily has a way of giving a room true style.
By English H.
As an interior designer their Trade Program is outstanding.
By Debra D.
I was impressed by the quality of the merchandise, ease in obtaining the item, and marvelous look in my home! It looks wonderful in my home, thank you Serena and Lily! Brava Serena and Lily!
By Posner
I very much like all of the Serena and Lily products I purchased and I particularly do like the navy blue and white rattan chairs and the Brookings wall sconces.
By Liana
Serena and Lily represent excellent quality of inventory and their customer service is undeniably the best. I have loved all of the products I’ve purchased from this company and also so impressed by their customer service. I will always be a return customer.
By Customer
Fresh, clean and simple. Solid value for furniture, wallpaper, decor...have bought it all and have pretty much always been completely satisfied. Go for it!
By Jeff R.
item is great.
By mr