I ordered Intelligent lighter never…
I ordered Intelligent lighter never received the product. They won't send me a replacement or refund
By Ronald
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
16 reviews
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Sequserial (sequserial.com) has 16 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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I ordered Intelligent lighter never received the product. They won't send me a replacement or refund
By Ronald
Rip-off. Take care. They take your money and send you a rong part. I pay 60 dollars to get a powerbank they sent me a peas of plastic. And they don't take it back
By Ashkan P.
I ordered the RG353VS and received a piece of plastic with 2 games repeated 300 times. I went through the BOT gauntlet to try and speak to support and smooth out a return or exchange and legitimately asked me “Can we refund you half and you keep the product?”. This thing is worth like 50 cents or 10 arcade tickets, then ask to keep $25 for themselves. No thank you, don’t use this site and don’t expect to get what you do order for a month just to be disappointed if you do.
By james M.
What a scam! Don't buy from this site.
By mathew B.
I have had the exact same issues as the other reviewers, paid for an anbernic received a knock off product of poor quality, avoid this company at all cost. SCAM SCAM SCAM
By Customer S.
Scammed. Ordered same as others on here and recieved cheap £10 unit. Sent Sequserial emails and they keep trying to get me to click a link to contact them. I sent them copy of my PayPal order with the item I purchased and PayPal payment ID etc and photos of the fake unit and packaging etc, I sent this to their PayPal email address that they use for refunds via PayPal ans they tried sending me to the same link to "contact them". I am not clicking a link to be taken to a site of theirs to have them tell me whatever and me having no proof. I am awaiting refund :(
By Rufus
I made the exact same mistake. Paid and bought a ANBERNIC RG353VS GAME CONSOLE, but received a crappy plastic unit. Could have sent rocks instead. Same purpost. Scam scam scam.
By Brian Hoppe N.
Didn't get what I paid for. I have been scammed I expect that I will receive the item I have ordered and paid for. and then I get an item I didn't order. So I see this as a scam. This scam sale = 💥LAST DAY SALE 49% OFF💥ANBERNIC RG353VS GAME CONSOLE WhiteOLED1TGB $ 48.9 And i got a cheap plastic handheld console which is worth nothing and straight to the trash can 😠😡🤬 Sequserial If you fix your scam, I will remove this message. from trust pilot...! And perhaps you are not aware that you have scammers selling from your purchase site. it's not okay to cheat people like that and the 4 weeks waiting time for product shipment for a fake ordre. please fix it. send me the correct item or refund I dont know if Sequserial.com innocent in this trade. but still a sale from your sales site. then you might as well be accomplices in a scam. Waiting for sequserial.com to correct this problem.
By Kaj A.