Very nice products, bad packing.
Very nice products, good, fast delivery. Horrible over-packing with toxic "popcorn" Will not order again until the packing is not styrofoam
By Johanna A.
Sunday, November 8, 2026 · Customer reviews of US businesses
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318 reviews
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Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Sensibus (sensibus.com) has 318 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 25 reviews with 3 stars · Clear filters
Very nice products, good, fast delivery. Horrible over-packing with toxic "popcorn" Will not order again until the packing is not styrofoam
By Johanna A.
I guess I got spoiled. I just came back from Italy. I had suce wonderful memories of the fantastic cheese I had there. I was hoping you had cheese that was close to the quality I had there. Unfortunately I did not feel the quality of your cheese was comparable . The texture and taste was not of the quality I was hoping for. I felt your service was great and ordering was easy. Your shipping was excellent. The cheese arrived when expected. I just didn't like the texture or taste.
By Elaine
I'm happy with the selection of cheese. Not happy with the packaging. Two of the cheeses of three had the plastic wrap torn upon arriving. Need to improve on your quality control.
By Denis
I ordered previously Christmas food boxes and had a great experience. This time around I ordered some burrata; the cheese was great but arrived a day later than it was supposed to. And the delivery costs quite a bit.
By BIANCA M.
Ordered two products - very easy transaction online. One product (Porcini Mushroom Tortellini) was fabulous; the parmesan cheese only so-so.
By Michael P.
Expiration dates are either unclear (camembert) or unexistent (burrata) so I have to rely on an email back after I called you at least 15 times on Friday after 10 am. Clearly not the customer service you expect from a top quality provider
By Guillermo P.
This was an ok nduja spread but was made with some ingredients I wasn't expecting
By Steven F.
Product was great. Delivery took over two weeks. Will order from another company in the future
By Ann L.