Poor quality overall.I had a newly…
Poor quality overall.I had a newly renovated house Poor checks if any All damage by tenants in a newly renovated property missed or not highlighted. Damaged kitchen surfaces, ripped kitchen floor, A hook sticker put on my new composite front door unsolicited DIY.. not noticed or highlighted to me. Garden newly laid lawn and fencing left with broken door and looks a mess. Walls newly decorated a mess. New carpets brown. They were originally dark grey. The next tenant would have moved in and I would be none the wiser I’m with drawing all my rentals from this company. I have 3 properties with this company. Really unprofessional and wouldn’t hand over to another letting agent.. deposit and tenancy agreement. Very childish.. I would score no stars if trust pilot allowed.
By Mr M.
Response from Virtue Real Estate Services· Sep 14, 2026
Hi Mr. McDonnell, we believe this review has been posted to the wrong business. We have no record of ever doing business with you, and Virtue Real Estate Services does not provide property management, tenant placement, leasing, tenancy agreements, or rental deposit services. The services and circumstances described in your review are unrelated to our company. We understand how frustrating the experience you described must have been, but we kindly ask that you remove this review and post it to the business that actually managed your properties so they have an opportunity to address your concerns. Thank you, and we hope you’re able to get the matter resolved with the appropriate company.