SellaGadgetReviews of sellagadget.com

Response from SellaGadget· Nov 2, 2018

Thank you for your feedback! You selected "Accept The Price" before check out. This selection means you have seen and accept the LOW to HIGH range quote for your item, and once the inspection is complete, your payout is sent immediately. Our Inspection Department found/pictured the following issues with your device which were uploaded to your Member's Area: Device is password locked. LCD Back Cover has scratches/scuffs. Bottom Case has scratches/scuffs. Palmrest is worn. Keyboard is worn. Unfortunately, based on the inspection of this device, the payout was appropriate. We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions

Response from SellaGadget· Oct 3, 2018

Thank you for your feedback! We seem to only have 1 message from you in regards to this order, and we have replied to you. You should have access to our members area through the order you made with us. We have also not yet received the item for your order. Please check your inbox for a response from us, and we can begin assisting you further.

Response from SellaGadget· Oct 1, 2018

We are sorry to hear you are dissatisfied with your final evaluation. Unfortunately, when we inspected this item, we found it to have some cosmetic damages along with severe overheating, which we have pictured and posted to your account. These issues unfortunately heavily impact the resale value of the device and the price we are able to pay for the item. To be as transparent as we can, your offer was only reduced because the condition of which it was inspected did not match how the item was represented when obtaining the online quote. When you created your order with us you selected to automatically accept the price should the quote change after the items inspections. Once this is selected we are not able to return the devices, as the quotes have automatically been pre-accepted and this order has been paid out and processed. All of our user accounts are encrypted and we do not have access to them; there is no possible way that it was changed from our end. It is also not possible that it changed from what was originally selected by you at checkout. We are showing, from our logs, that this selection was chosen and input on Sunday 23 September, 2018 08:33:43 pm. That is the same time that the shipping label was provided (according to UPS' website), so this was indeed the selection that you chose at checkout. We apologize if you accidentally chose the wrong option, however once this option is selected we are not able to change it. For future orders, if you would like the chance to negotiate the revised quotes or to have your device returned, please be sure to select "Contact Me" instead of "Accept the Price" at checkout. Additionally, we have taken a screenshot of your order page showing this selection, which was uploaded to your account for you to review. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions

Response from SellaGadget· Oct 2, 2018

Thank you for your feedback! You selected "Accept The Price" before check out. This selection means you have seen and accept the LOW to HIGH range quote for your item, and once the inspection is complete, your payout is sent immediately. Our Inspection Department found/pictured the following issues with your device: https://imgur.com/a/P0Zutla Unfortunately, based on the inspection of this device, the payout was appropriate. We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions

Response from SellaGadget· Oct 2, 2018

Thank you for your feedback! You selected "Accept The Price" before check out. This selection means you have seen and accept the LOW to HIGH range quote for your item, and once the inspection is complete, your payout is sent immediately. Our Inspection Department found/pictured the following issues with your device: https://imgur.com/a/ZfTPJzG Unfortunately, based on the inspection of this device, the payout of $132 was appropriate for this device. We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions

Response from SellaGadget· Sep 17, 2018

Thank you for feedback. We are unsure where you got the impression a box and packing material would be sent to you, but unfortunately we do not offer those items. We do, however provide a free pre-paid label for all our customers. Regarding Customer Service allegedly not answering emails, they have replied to every email that you have sent. Your first email to us on Sept 12th was answered on the same day. The second and most recent email we received was on Sept 15th. As we do not work on the weekends, we were not able to answer that email until today. We have since replied and let you know that we are not able to supply any shipping boxes or packaging materials.

Response from SellaGadget· Sep 13, 2018

Thank you for your feedback! You selected "Accept The Price" before check out. This selection means you have seen and accepted the LOW to HIGH range quote for your items, and once the inspection is complete, your payout is sent immediately. You had marked this item as fully functional, no screen defects, Flawless or "like-new" condition, and that the battery held at least 80% max mAh during the questionnaire. Unfortunately we found every selection you had selected to be incorrect. The item was not functional, due to no OS being present. The LCD Screen had scuffs and scratches present. The condition was not Flawless, as there was certainly wear present (LCD Back Cover, Bottom Case, Palmrest, and Keyboard were all worn or had damages). Also, the battery did not hold the 80% max mAh rating required. We also were sure to include photos of each of this issues, so you can clearly see how the item was received by us. Each of these defects can clearly be seen in the photo's we provided in your order. It is the responsibility of the seller to accurately describe the items they are selling for an accurate assessment before shipping the device. In this case, these defects should have been selected when obtaining your online quote. Unfortunately, based on the inspection of this device, the payout was appropriate. We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions

Response from SellaGadget· Sep 6, 2018

Thank you for your feedback! You selected "Contact Me" which states you have the chance to discuss the device condition, and have the device returned. Our Inspection Department found the following issues with your device: Device is password locked, LCD Back Cover has scratches/scuffs, Palmrest is worn, Keyboard is worn, Bottom Case has scratches/scuffs, Bezel is missing rubber foot pads, and AC Adapter was not included. Unfortunately, based on the inspection of this device, the final quote was appropriate. It is the responsibility of the seller to accurately describe the items they are selling for an accurate assessment before shipping the device. In this case, these defects should have been selected when obtaining your online quote. As this item was not accurately described we do ask that a prepaid label be issued for the return of the device (per our Terms and Conditions 5.C). We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions