Secure Spend Rip off
Crave Books issued me a full refund and Secure Spend didn't credit my card and I can't get any response from Secure Spend to resolve it.
By Tom K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
139 reviews
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SecureSpend.com is listed under Banking & Money.
SecureSpend.com (securespend.com) has 139 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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Crave Books issued me a full refund and Secure Spend didn't credit my card and I can't get any response from Secure Spend to resolve it.
By Tom K.
This is scam - if I could give negative stars, I would. Understand that I am a controller of a small company. If I can't navigated this, there is a problem.
By Margarete
i would give zero stars if that were an option. The securespend.com website does not work, ever, it's impossible to check the balance. I called the number on the card and typed in the card number and it says it was invalid (multiple times). In the end had to call and wait 25 minutes to speak with an agent who was able to tell me the balance. Do not buy those prepaid gift cards, they are so much hassle to use, and not accepted online despite their statements.
By Rina
This is the most God awful, full of s***, Throw in the trash piece of garbage I've ever been associated with. Just bought the card, load 65 dollars on it to not be able to use the piece of crap no where, Because there's no name of billing address associated with the price of crap card. Can't add it to wallet can't add to PayPal or cash app. This piece is crap is worthless now I have money I can't even use. Pathetic piece of crap
By Nathaniel H.
Worst prepaid visa card I've ever had. It was declined by many places, even chilis. Probably because there is no registration so the card matches your name on certain sites. Couldn't pay my internet bill with it either. Purchased taco bell for $46 but the cards site transaction showed $56. So, where did the other 10 go? Taco bell or this company stole it? Then when I had 50 left, the number said card has error, they don't fix it, can't log in even on different servers and phones now and their site is no real help. The 50 is just lost now? Shut them down. Karma will get this company. They don't care!
By Amanda
This has to be a bigger scam than what we're seeing, not only does the company blatantly scams multiple people on the daily, almost every store i've been to has secureSpend cards on the very top so its first to see, or in the perfect view. At first, I thought I was crazy until 4 different stores confirmed my suspicion. Sucks how I finally got out of the military after 8 years and coming back to America I can't even trust buying a gift card for my family on the holidays, hope this gets looked at to see who a part of the root problem is.
By Star “Ameno” D.
I will never get a card from them again they locked my card saying it was compromised after a transaction that I made then they make you send documents into get a new card and says that takes 30 days to come so the money I have own their I can't use horrible service will not recommend this card at all stay away zero stars if I could
By Quis O.
Card doesn’t work anywhere
By customer