User friendly.
User friendly.
By Thomas
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
87 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SecondHandCell, where we believe in giving old tech a new life. Our mission is to make selling your used devices as simple, safe, and rewarding as possible. We offer competitive prices, a hassle-free process, and a commitment to sustainability.
SecondHandCell (secondhandcell.com) has 87 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 52 reviews with 5 stars · Clear filters
User friendly.
By Thomas
I misunderstood advertising. I did not expect a payment without your inspection of the device :) I just simply didn’t think it would take so long . I expected this to be a 48-hour process. its been a 4 days and I am still waiting on the pickup package, which won't arrive for another 3 days. which means, by the time I get it and ship it back to you, this whole thing takes weeks, not one days as advertised
By ros
Response from SecondHandCell· Nov 25, 2025
Hi, Unfortunately you were requesting a payment for your device without sending in the device. As our terms clearly state Once the device arrives we will inspect in and pay for the device within 24 hours. We couldnt do so in this case because you never sent in the device.
Oh my God, you don’t even know how well these people work best experience I’ve ever had in my buyback career. This site is majestic so well built. I got fast payment within 25 minutes of them receiving the device I’m amazed by how well these people work. I told them the phone was fair quality and they reported me for a higher price and said it was an excellent quality so they gave me more money. 999999/10 would recommend. Shmiras Enayim
By Rabbi Safdieh’s T.
Fast, to the point
By William
I got an online quote which was more then apple even, I got a free shipping kit to my door to ship my device. I got paid with Zelle an hour after they received my phone. Amazing experience
By Daniel S.
They were so quick and easy and the communication was top notch. Highly recommend anyone looking for a new phone!
By Teddy M.
Response from SecondHandCell· Oct 12, 2025
Thank you for your business and trust. We look forward to serving you again shortly
Sold may smashed Samsung s23 and got paid for it quick. Didn’t believe they would actually pay me this much but they did. Love this website.
By Moran
Response from SecondHandCell· Oct 12, 2025
Thank you for your business and trust. We look forward to serving you again shortly
I returned my iPhone thinking I was going to get nothing for it but Second hand cell really exceeded my expectations. Thank you guys.
By Rachel F.
Response from SecondHandCell· Oct 12, 2025
Thank you for your business and trust. We look forward to serving you again shortly