SeaWorldReviews of seaworld.com

I am writing you share my family's experience while visiting Seaworld Orlando yesterday. May I start by suggesting that you have staff members monitoring lines or at least in close proximity in the event their help is needed. Yesterday as me, my husband, and my 3 kids were waiting for enter the penguin habitat after about 45-60 mins there was a woman with 3-4 additional people that cut the line. As she asked me to excuse her so she can pass and get upfront, I responded by telling her no as me and everyone else in the lie had been waiting for a while and she should wait her turn. She began to be verbally abusive, she pushed me out of the way and cut the line. Her husband then came to us and was threatening violence because we made his wife upset by not letting her cut the line. Their were young kids around including mine and as me and other guests were searching around for a staff member to help mediate the situation there was no one around to assist. Even with all of the yelling. This was not a great experience for my family or the other families that had to witness this. This could have been avoided or at the least, mediated sooner had their been a staff member in close proximity. I understand you all cannot watch or monitor all guests and their every move but when there is a group of guests not willing to wait their turn (excluding the pay to skip option) and they become disrespectful to all the other guests because they do not want to wait in the heat, someone needs to intervene and enforce the rules. Without this everyone will just do whatever they want and it will cause chaos. These theme parks are expensive and we do it with the intent of creating memorable experiences for our children. However my children and the children in the line have a negative memorable experience because of some inconsiderate individuals that felt the rules do not apply to them. Something better needs to be done. When we were planning our day at Seaworld we did not know we also have to plan how to defend ourselves and our children. That was not a family friendly experience.

The prices at sea were an absolute insane and insulting! For two beers cost & 30. Refreshments were eight dollars and waters were $5. lunch for the both of us was $56. That included a kids meal at lunch and two drinks! All the shows were the Same format for the last 15 years and half the animal shows were not available. For two adults parking $30, tickets $280, food and drink.. $125… $450 for two to see fish for 5 hours. Could have takin a cruise for 4 days for that price!

Had not been to sea world for many years and was looking forward to the experience but the first thing that caught my attention driving in was the 30.00 parking fee, then the rental price for an electric cart at 100.00 for the day which was not even told to me by the cashier, She was rude, hurried you through signing the paperwork, in fact I wasn’t even done that she was rushing me to enter my credit card for pymt. she never went over the fees or anything. Since we bought an annual pass coming into the park we did ask about a discount and answered with a big NO. I assumed that when I was charged 100.00 plus a fee part of it was a deposit of at least half the amount. But when we went to turn in the cart she no deposit refund because that was the cost. Just never dreamed a ECV rental would be that much, I came away feeling like we had been taken advantage of. And the prices for food is insane. $64.00 for my husband and myself and food quality was poor to say least. This is for a small quick service meal not a restaurant. You are price gouging on these items…. If I could get a refund for the annual pass I would because I have no desire to return… Employee’s need better customer service skills and training in quick food service areas and shops.

Disappointing. Staff has been always rude, the park itself is crumbling. Better spend your money in other other parks. Does not worth 100 dollars for that.

Visited Seaworld today. Bought Quick Queue ticket approx. $70 found out it did not include Ice Breaker (had to wait 90 minutes) this was not explained to me when purchasing the ticket. Also noticed a lot of rides with big queues were sending off the carts with vacant seats why do they not fill the carts when there is big queues. Had to chuckle when at the Orca show they told you how they “rescued” a Manitee from Baltimore, flew it to Seaworld tagged it and released it for the animal to swim all the way back to Baltimore. Finally the music played at, to me, unacceptably loud levels which prevented normal conversation, you had to raise your voice to be heard. Overall a not too bad a day but there is room for improvement.

Overall bad experience, shame as some good rides. 1. Food and drink not allowed from off site. Bags checked and food thrown in bins at entrance. Unethical and you are prone to rip off food prices. Disney and Universal allow food and drink…. 2. Hardly any water fountains - if you find one it’s warm and tastes metallic. 3. Went to the sea lion and Orca shows. Both were cancelled having walked there and sat/waited. Whilst I understand animals cannot be made to perform I have my doubts as to whether they were ready and adequately trained. 4. Conservation warriors my backside. How come they want to sell water in bottles rather than provide adequate water fountains. Happy to bin food at entrance. …..some would call it green washing….. the thank you to first responders is nauseating at the killer whale show and I did 30 years…. 5. Worst point is ride times. The app and ride times are simply not true and never updated. You can’t advertise 15 mins and then be 90 mins without any sign of bad weather or mechanical faults. Beggars belief walking round park, wasting time then getting bummed. Whilst I understand predicting times is tricky this is simply not working in any way. Meanwhile at Disney and Universal… So I won’t be doing Aquatica and instead will do a rival water park and spend my money there….. 6. Oh, and 3 of the main rides closed at 7 early when advertised open till 9….signs were put up which show it was pre planned and not due to mechanical fault at the time. ….

Absolute rip off charging for lockers that’s bad enough and to advertise it at 10 dollars but when u try and get that locker it’s actually 20 dollars as u are paying for a quick que that u haven’t requested. Also the costs of lockers at aquatics was expensive to say the least compared to other water parks!!!! Coming all the way from the uk I was very disappointed. First week we went was fine but second week in visited again and the prices seemed to have gone up as it was then holidays. Very disappointed and IF we ever come back to SeaWorld might only be for a one day visit