SculptHerReviews of sculptherus.com

Response from SculptHer· Mar 12, 2026

Donna, I'm sorry. More than 30 messages without a real reply, and a package sent to New York when you've never lived there, is a lot to deal with. Our records showed your package as delivered, but clearly something went wrong. Please reply to your existing email thread so the team can look at both shipments and where they went. Sophie SculptHer Team

Response from SculptHer· Mar 12, 2026

Tacara, I understand why an unexpected charge would feel alarming. A card can only be charged when checkout is completed through Shopify Payments. Just browsing can't trigger an order. It could have been a saved checkout that went through by accident, or a pending charge from somewhere else. Please email [email protected] with the email you used or the last four digits of your card so the team can check. Sophie SculptHer Team

Response from SculptHer· Feb 28, 2026

Natalie, I'm sorry. Paying over £100 for a device that doesn't work is really disappointing. We checked our inbox and couldn't find your messages, so they may not have come through. Please email [email protected] with your order number so we can help with the device. Sophie SculptHer Team

Response from SculptHer· Feb 25, 2026

Phyllis, I'm sorry. Getting shocked when you took it out must have been startling. The device keeps stimulating until it's switched off, so turn it off completely before you remove it. If you'd like us to check whether yours is working as it should, please email [email protected]. Sophie SculptHer Team