Cancelled my annual subscription…
Cancelled my annual subscription renewal. Money refunded without delay or fuss.
By Christopher T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
405 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 318 reviews with 5 stars · Clear filters
Cancelled my annual subscription renewal. Money refunded without delay or fuss.
By Christopher T.
Quick response to queries
By D D.
It is an amazing platform for students like me who are doing their research work.
By Preemal L.
Merci à l'équipe pour la réactivité très vite !
By Ayoub E.
I was initially prompted to reach their support team for my login issue on the iOS app, but then I realized that I hadn't had the chance to recognize the powerfulness and functionality of Scispace. While the issue is pertinent to the limitation of the UI of the iOS app (one that falls outside of the Support Team's scope), the anonymous support team member remained informative and supportive throughout the conversation. Glad that this platform is run by an excellent team like them.
By Yi-Chi C.
This scispace is easy to use, in other words: very user friendly. The results are also specific and complete. The price is also reachable. The online service is fast. The scispace is awesome
By Agung C.
It's a website that I use every day as a PhD student. It helps me use my time well. Especially new deep review feature helps me find the most relevant articles.
By Sinem Ç.
As soon as the notification for my scispace subscription renewal pooped up on my bank app, i quickly rushed to the scispace site to cancel subscription as i no longer have need for its services since I'm done with my dissertation..Few minutes after i cancelled my subscription, i got a full refund from scispace. I am so happy and grateful to the scispace team for this kind gesture.
By Ugbede O.