I really like it when you give me the…
I really like it when you give me the discount for my subscription and your support team reply me fast.
By My - Ngoaingu Nguyen Thi T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
405 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 318 reviews with 5 stars · Clear filters
I really like it when you give me the discount for my subscription and your support team reply me fast.
By My - Ngoaingu Nguyen Thi T.
I contacted you regarding an unusual charge, and I truly appreciate how quickly the issue was resolved. Thank you very much for your prompt and efficient support.
By 조용주
Very professional and responsive customer support. The refund process was smooth and fair.
By irem Y.
Efficient and timely.
By Florence Y.
I got help quite fast and without any issues 😊 Support was very friendly and resolved the issue without sending 100 emails back and forth. I will def be using scispace in the future as well!
By Liliana Š.
En pocos minutos me dieron solución a mi problema
By Milagros M.
really helpful!
By Rizqa Akbar R.
The customer team are supportive, polite and understanding.
By Ismail S.Y. A.