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친절하고 빠른 서비스 응대 좋은 능력의 AI
By 마나아라
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
405 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 318 reviews with 5 stars · Clear filters
친절하고 빠른 서비스 응대 좋은 능력의 AI
By 마나아라
After experiencing prolonged issues with a paid plan that prevented me from logging in, I contacted customer support. They promptly canceled the plan and issued a refund. I sincerely thank you for your assistance.
By 八木浩平
I forgot to cancel my subs. Their T&C is clear that I can't cancel after 24h, but since it renewed without any prior notification, I forgot to cancel it. However, the staff was so helpful to help me cancelling it. It took less than 5 minutes, I guess.
By Anno W.
the assistant help me so much
By Hamizah Md S.
I used SciSpace for a period of time while working on a specific project, and the service worked well for what I needed. When I decided to cancel my subscription, the process was smooth and straightforward, and customer support was very helpful and responsive. Overall, a good experience.
By Cliente
Very nice support and very helpful
By iuliana B.
Reliable, quick, and effective! Excellent app for academic purposes
By XY
Recieved an excellent customer support.
By Richard A.