Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sciplay is listed under Gambling.
Sciplay (sciplay.com) has 24 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 24 reviews with 1 star · Clear filters
Sciplay pulled a "Bud Light" with Jackpot Party. They revamped everything in January, and ever since, the payback is literally 1%. I had them delete my account of 13 years because it is now 100% a scam. I really don't know how they can continue to operate.
By Michael B.
Bring back the old Jackpot Party. This new version is a rip off. No more purchases for me. I mean we don't expect to win on every spin. But really 10 plus spins and win...ridiculous. The games are just eating up purchased coins. Who cares about a "Cruise" we all should win it we have definitely paid for our ticket. The game is just a rip off now.
By TC.
Overcharged on their app and won’t refund this.
By Kelly G.
Look out. You buy chips/coins and they upgrade bet by billions of coins. Suddenly the 2 trillion chips/coins disappear.
By Steve P.
Absolute shit. They double charged me, I sent proof and then they had the audacityto threaten me when I said I would write a negative review. They said they would suspend my account. 🖕🏻 You sci play. Youre a bunch of goons. You steal from your customers. Take a good hard suck off my ass. 🖕🏻
By Rob D.
Sciplay owns jackpot party and many other slot machine apps. Their customer service is awful, but their slots are rigged. example: huff and even more puff. It is IMPOSSIBLE to enter the hat bonus round any other way outside of the haywire. The more you bet, the lower that payback percentage. It is made not to entertain players, but to steal money deceptively. had paid for more than $360 coins thinking it would last...WRONG. You can't win a rigged game. AVOID at all costs, it is a scam app.
By Gelvin Custom G.
A complete scam. They stole 4 trillion coins from my account and did nothing for me. This needs a class action lawsuit. They make hundreds of millions of dollars. Once they identify your pattern and addiction, they never let you win and make you play larger bets to reach your daily goals. Delete it and do t give them a dime. It’s a money grab scam
By John C.
Total trash company. Nothing but a money grab. If you see a game you would like to purchase and see it's from SciPlay. Highly recommend you go elsewhere. This company only wants your money and will screw you over to get it.
By Iron P.
