Schumacher Cargo LogisticsReviews of schumachercargo.com

Absolute nightmare experience. Avoid the Los Angeles branch at all costs! I was originally quoted $5,630 to ship two cars in a single container from Arizona to Germany, starting December 19th. The plan was to route them through Houston, Texas. Instead, without my permission, Schumacher shipped them to Los Angeles. When I demanded answers, they claimed a salvage title meant the car couldn't ship from Texas—a claim I highly doubt. This unauthorized rerouting caused massive delays and endless hidden fees. While in LA, they held my cars hostage until I paid an unexpected $7,765 for an "extra customs checkup." It took over five full months just to get the cars to Europe. Once in Germany, Schumacher tacked on another surprise fee of $3,931.40 just to release the vehicles, completely ignoring their original quote of around $520 per car. To make matters worse, their German destination partner, SATS Group GmbH, was completely unprofessional, clueless, and a nightmare to deal with. They tried to force an absurd, double-taxation customs scheme on me regarding my final delivery to Bulgaria. I paid triple what I was originally quoted, suffered through a 5+ month delay, and dealt with shocking unprofessionalism. I will never use Schumacher Cargo Logistics again, especially the Los Angeles branch. Be warned!

The worse company ever to handle your car shipments, they don't replay your calls, expensive process as an intermediary company and also their bad work produces +3000k origin expensas that of course they're not gonna pay because they don't even know how to do a Booking...

This company is bullshit. They said they will reach out to me for the damage on my piano and they never did. I e-mailed them twice and got no reply. Don't go with this company. Find another one. Many of them are similar price. No need to take the risk and use their service.

Avoid Schumacher Cargo Logistics: Predatory Pricing and Deceptive Practices ​I am writing this to warn anyone considering Schumacher Cargo Logistics. My experience has been a nightmare of deception and hidden costs. ​We initially did a video call with their team to ensure an accurate quote based on our actual belongings. However, once they had our items in their possession, the final price skyrocketed to four times the original estimate. I feel completely taken advantage of and deceived by what can only be described as a bait and switch tactic. ​The "additional fees" haven't stopped there. Since the pickup, I have received two more bills, each exceeding $1,000. It feels less like a moving service and more like my belongings are being held hostage for ransom. ​To make matters worse, the customer service is nonexistent once they have your money and your items. I confronted them regarding these outrageous discrepancies and have been met with total silence for over two weeks. ​Do not trust this company with your move or your money. They are unprofessional, dishonest, and have turned a stressful move into a financial hostage situation.

I contacted them for a quotation. Then I learned about Schumacher's low rating across many review sites, so I contacted my liaison at the company to confirm I would not be hiring the company. Schumacher continues to market me and send more emails. Extremely annoying and unprofessional.

THEY TOOK MY $3000 AND I WAS CONTACTED ON JANUARY 6, 2026 BY A LOGISTICS PERSON IN THE NETHERLANDS, HIS NAME IS BAS VAN DUIJVENBODE WITH HOLLAND WITH WINDMILL FORWARDING PROMISING HE WOULD PERSONALLY DELIVER MY SHIPMENT VERY SOON. I SENT A PASSPORT COPY AT HIS REQUEST AND CONFIRMED DELIVERY ADDRESS AND NOW 5 WEEKS LATER NOTHING! NOBODY AT SCHUMACHER RESPONDS AND NEITHER DOES WINDMILL. I DO NOT RECOMMEND THIS COMPANY AND I WILL BE MAKING FORMAL COMPLAINTS. I CANNOT EVEN CLAIM INSURANCE BECAUSE NO ONE WILL RESPOND TO MY CALLS AND EMAILS. THEY ARE BOGUS.

DO NOT USE THIS COMPANY, we moved from the US to Italy everything was fine at the beginning they were very helpful but they really deceived us. First they came to pick up our whole house shipment with a half full truck when we were going to need a container for the shipment, they did not send us another truck so because we were very short of time with the deadline for moving we had to leave stuff behind and then take some more things with our car to the warehouse. They had promised us the shipment would take in total 2-2.5 months so we came to Italy with our summer clothes only knowing we would get our things in 2 months. After 2 months we were told it hadn't even shipped or left the warehouse, when I asked repeteadly and demanded an answer they kept making excuses and didn't ship until almost 4 months from the time they picked up our things at our house. We actually received our things after 5 months!!!! and we had to spend so much extra money buying things we needed because we didn't have our things like essential things to cook, clean, winter clothes etc just because they lied to us about the shipping times. On top of that when we started opening they boxes everything had been changed and moved around so much time had elapsed that we couldn't remember every single item we had shipped plus they had moved things from boxes to other boxes. After realizing that things were missing which probably it's more than we can remember they told us the insurance we paid would not cover it because it had a $1000 deductible and of course we were not told that. So they scammed us with the timing, with losing some of our things with not being able to take more things because they brought a truck that was half full and they didn't even have the decency to cover our loses. This is the worst experience I have ever had, I wish I would have read more reviews. DO NOT USE THIS COMPANY.

Friendly and accommodating on first contact. Move coordinator who then took over was extremely unhelpful (even for questions on making the payments!) and rude. It took 12 weeks to ship my household goods from Germany to the US, when 6 to 8 were advertised. Of those at least 4 were due to apparently forgetting about my shipment. Justifications for the delay were rudely rejected. Of course no discount but additional fees for storage. The subcontracted moving company in Germany did an excellent job (i.e., not Schumacher Cargo Logistics). Total cost around $17500 for one 20 feet container.