ScholarTripReviews of scholartrip.com

Not worth the hassle. They wanted all kinds of verification including copies of passports and credit cards, and you had to verify small amounts sent to your credit card, etc.. Seemed very sketchy. Ultimately did not book because they kept asking for more and more info and I was not comfortable.

I booked round trip from US to China. The china airline canceled my trip. So I called scholarTrip. They said will email to me soon. The I received email. The email says I can full refund. After second day. They said just cancel one ticket that U.S.A. to China. From china to US need to pay cancellation fee. Why they didn’t tells me or email me about this.

They sold us 2 tickets with allowance for 3 pieces of luggage each. When we got to the counter to check in,the airline insisted that the ticket only allowed for 2 pieces/passenger. I called Scholar Trip and they took responsibility for the mistake. They told me to pay for the extra luggage and send them a copy of the receipt and they would reimburse me. It's been over 4 months and I have yet to receive a refund! Every time I call I get a runaround. Also, the airline canceled the return flight for the trip and they're making it impossible to rebook. Save yourself a lot of aggravation and book with anyone else! UPDATE- Scholar Trip did eventually refund us for the luggage we had to pay for. And they told us that they had no control over the airline canceling, but we were refunded for half of the flight.

I got to the airport a little before 6am for the 8am flight I'd booked through ScholarTrip, only to discover that it's really a 6am flight, even though ScholarTrip told me 8:00am. Mulan with ScholarTrip was so amazingly *bad* and unhelpful, to the point where the gate agents were openly disturbed by her inability to do anything. I spent 5 hours repeatedly talking with Mulan by phone, and the result was that I was given no option but to re-book the flight for the next day, wasting a day of my life. I was left to either spend 24 hours sleeping on the floor, or to go get a hotel room at my expense (they refused to help). I don't understand all the happy reviews on this website -- are they fake? ScholarTrip is *horrible*. Never again!

They offer zero help & NO SOLUTIONS. Terrible customer service. Their response is basically this "Upon checking the restrictions of your ticket by our ticketing department. Cancellation for refund and changes are both not permitted to your ticket." After speaking to the airline, they tell you to contact them since you booked the ticket with them and they're the only ones capable of making changes to the ticket. You get the run around and nothing happens, complete waste of time and money. Worst experience ever. Never book with them as you will be risking loosing all your money. No refund, No credit, no Travel voucher.

No ticket. I paid through scholartrip. I paid. And alaska said there is no ticket with that number or your name. Paid another $2800 to fly out that day. No refund from scholartrip. So now I paid twice. $1200 to scholartrip.

do have cheap flights, but when it comes to customer service, I'd give it 1 star. Called a total of 5 times over the past 2 weeks times and was told I'd get a call back/ get an email but didn't get either. They were not able to give a refund or even a travel voucher.

TERRRRIIIBBBLLLLEEEEE DON'T WASTE YOUR TIME OR MONEY!!! They cancelled my flight without my knowledge. When I called to figure what happened they could give me no help, only told me to rebook another flight (I am supposed to leave in THREE days). When I go online to re-book another (much more expensive flight) I get a "system error" message. When I call they say, oh that price isn't available anymore and you just have to wait or change your dates or book with another airline. My trip is COMPLETELY RUINED. They offer NO SOLUTION. Terrible custoomer service.