Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
193 reviews
ScholarTripSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ScholarTrip is a student travel company offering flight deals and discounts for college students and travelers under the age of 26. From our HQ in Dallas, we negotiate special airfares on the world’s biggest and best airlines.Our core philosophy is that a college education extends way beyond the walls of a classroom, and that student travel helps erase prejudices, sparks passion, and teaches us subjects that can’t be found in a text book. You can’t change the world if you haven’t explored it!Whether you are planning a weekend getaway, a trip home, a summer backpacking adventure, or a semester or a year studying abroad, we can’t wait to help you book the best flights at the best prices.
ScholarTrip (scholartrip.com) has 193 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 144 reviews with 5 stars · Clear filters
Margarette was very helpful! I was referred to Scholartrip through Kayak, and I had a scare when I saw you needed a student ID (I am not a student). Margarette had the answers and was able to confirm all my trip details for me and had fast replies. I really appreciate that kind of support especially when thousands did dollars are on the line!
By steve A.
I don't normally leave reviews but I had to this time. I have never used ScholarTrip, and haven't had good experiences with businesses of this type. I was having trouble booking a flight for my child because of system errors. I called customer service, and after a brief (!) wait, spoke with May. She was kind, pleasant and knowledgeable. She explained why this was happening and then finished the booking from her end. I had to book 2 tickets separately. The same issue occurred, I called and was blessed to speak to May again! Problem solved. Tickets booked. May is terrific!! Also, thank you for staffing your team so that customers don't have to wait so long. I'll be back.
By Shannan G.
I booked a trip from LAX to see my sick father in China after 3 years due to COVID restrictions. Scholar trips had a great flight with the best airlines and the price was reasonable. Very satisfied with everything. However, soon after booking my flight I became very sick and my doctor told me that traveling now is a risk and to cancel my trip for at least 6 months. I was devastated and completely stressed out. I have not seen my family or ill elderly father in a long time and was worried that my flight could not be changed or cancelled and we would lose the cost of the flight. It’s tough enough to not be able to travel but to lose the cost of the flight on top of it was unbearably stressful. My flight was not changeable or refundable as I had every intention of traveling and had just booked it. Scholar trips to the rescue. I called in and talked with a customer service rep, Rico, who was very kind, understanding, and professional. I could not believe how helpful he was and spoke with Rico multiple times and other customer service reps who were equally kind, helpful, and professional. We supplied my Dr's certification and he indicated he would send it on to the airline and ask that they refund the ticket due to medical necessity. I was amazed at how helpful Rico and the customer support team were and, I have to admit, a little doubtful that this would work out. We were awaiting a reply from the airline and, at the last minute, cancelled our booking without knowing for sure if they would refund our ticket cost. I desperately called into Scholartrip multiple times and was assured each time they were working on it and would coordinate with the airline and get back to us. I had my doubts but Rico and the Scholartrip customer support team came through as they stated. The airline will be refunding the cost of the flight and I will be able to see my father at a later date. They truly helped us through a difficult time and eased our problems. I can’t thank Rico and the customer support team enough and definitely recommend Scholartrip to anyone who reads this. They are the real deal and truly care about their customers. Thank you!
By Tess and K.
I’m very impressed!! I need to refund the ticket that I bought for my son who is in military and he can not reach to the flight on that day. I called to talk to Customer service Agent. I found “May”. She listened to my story attentively. She told my all the possibilities and I got the email back to solve my ticket issue!! Awesome!! She really made my day.
By Kanuta J.
I am always leery about third-party travel booking partners but your customer service has been stellar! Joyce got back to me immediately and was amazing.
By Judi
EXCELLET SERVICE ON TIME MENGMENT AND VERY NICE STAFF AND SPEICAL FOR MY ASSISTENT Margarette Quiday TNX SO MUCH
By HERSHEY G.
Made a flight reservation from US to Malaysia. Joyce was very helpful in resolving an issue with the partner airline, since part of the segment is covered by another airline. Customer service from Joyce is excellent!
By YingMeei C.
All of the customer service representatives, especially May, have been so helpful in answering my many questions in a thoughtful and timely manner! They are all so nice and thorough in their responses.
By Emily
