Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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597 reviews
ScheelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 370 reviews with 5 stars · Clear filters
Good price and fast service including relative low shipping. Some similar companies use "Mail Innovations." The order travels a very circuitous route than simply cannot be cheaper than the straight line used by USPS, UPS, and FedEx. The customer loses as he tracks his package all over the country.
By PAUL C.
Customer service and finding what I needed.
By SHARLA B.
Staff brought down an item I wanted to purchase down to customer service so I could stop and pick it up instead of ordering online since it was tax exempt. thanks for going out of your way
By Christy
As expected.
By Ken M.
Taylor from Columbus was so knowledgeable and delightful! We are excited to try out our kayaks!
By maryfrances
Chris Behm, the bike manager at the Colorado Springs location provided one of the best customer service experiences I’ve ever had. Chris was very informative, helpful and understanding. He went above and beyond what he was asked to do to make sure I was happy, that’s rare these days.
By Alex W.
It was fantastic! Came in to buy a gun and the gentleman I was working with was great! Answered all my questions and got me set up quickly! Thank you!
By Dayton M.
Had a great experience with the team members at Scheels. I purchased a shotgun for the upcoming pheasant season and the process was smooth and friendly! Can’t thank the team enough for all their help with everything.
By Grant S.
