Customer service is excellent
Customer service is excellent. Emails answered very fast. Price match. Fast delivery. This is one of the best places I have ever done business with.
By Jon
Saturday, November 7, 2026 · Customer reviews of US businesses
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597 reviews
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Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
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Customer service is excellent. Emails answered very fast. Price match. Fast delivery. This is one of the best places I have ever done business with.
By Jon
Just received my order on time and in great condition! Thanks for your service
By Brian
Received a difficult to find ammo at a good price, with fast delivery and accurate tracking. Shipping was also reasonable.
By DaveH
I have just recently gotten into the hobby of reloading my own ammo, and I find shields inventory is as good as to be expected. I know there are shortages nationwide of some products, but for the very most part Scheels has everything I’m required right now to have a little fun trying some new things with some accessories and parts. I also find it very fun to be able to bring my best pal with me, Maggie is her name. She’s a Black Lab and we have a great time together. She just has fun walking around also. Scheels has what I need for my new hobby
By Gobbler G.
Excellent customer service ! I can’t believe I exchanged my item for a different size and received my new one in the same week.
By Bob
Happy Husband - Happy wife & life
By Happy W.
Item was what I was looking for BUT what I ordered was too small. I’m returning it for the next size. They are exchanging it.
By QuincyMike
I originally ordered these shoes from Amazon, but they delivered the wrong product, and didn't bother to seal the package. Scheels got it right the first time, and delivery was not only free, it was as fast as Amazon, and much better packaged. Thanks, Scheels!
By D H.