Scent DecantReviews of scentdecant.com

There was a mixup with my mailing address that resulted in a lost order. Customer service handled it seamlessly in a friendly professional matter. I love that I can try designer fragrances with little investment involved. I also like purchasing travel sizes that pack in much less space and I don't have to pack glass bottles. My husband has liked experimenting with men's fragrances and has found one he likes that he would not have tried if he had to purchase a big bottle. Their products are authentic and I would recommend ordering from this company.

The potency and freshness of the product were perfect. Some samples I’ve bought elsewhere are stale, old, and seem watered down, but not these. I also like the variety of sizes and prices available—an excellent way to sample and experiment without denting your wallet.

So my first order leaked and spoiled the whole order. When I reached out to ScentDecant about the the damages they immediately reached out and made it right. For this reason alone, I'll be a repeat customer. Would recommend.

Good purchase experience. The decants are well packaged in shipment. Had 1 vial leak but the customer support was great and they sent a replacement promptly. Prices of decants are very good.

I ordered a few perfume samples from Scent Decant and was genuinely impressed by the experience. Two of the vials arrived damaged, but they immediately resent the affected samples at no additional cost. The order was well packaged, with the vials tucked into a cute black pouch inside a bubble wrap envelope, and everything was just as expected. I am grateful for their excellent customer care. Their prices are very reasonable, and the overall experience exceeded my expectations. I truly appreciate their professionalism and generosity, and I look forward to ordering from them again.

I bought 4 small vials with intent to buy a a big bottle of the one I liked. When the vials arrived, two came broken and emptied. I contacted customer support and they are sending me replacements. When a company takes care of their customers, they are rewarded with business. Thanks Scent Decant!

One of my favorite services! Excellent presentation of product and impeccable customer service! Quick, efficient, and personable! Lost package was replaced in days…love the niche, Scent Decant is on point🤌

My order was showing delivered at my mailbox but unfortunately the mailman put it in the wrong box. I emailed to let them know and they sent me a new order no questions asked. Totally did not expect that at all. This was my 2nd time ordering from them and I will continue coming back. Excellent product and better customer service.