Great costumer service
Great costumer service. I messed up my address and they got it fixed within a couple hours. Definitely coming back to order more
By Kaiden M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
596 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 492 reviews with 5 stars · Clear filters
Great costumer service. I messed up my address and they got it fixed within a couple hours. Definitely coming back to order more
By Kaiden M.
Sent my sample of Gucci Rush and had a bit of an inconvenience. They immediately fixed the problem, customer service was FAST and UNDERSTANDING!! Even on a holiday weekend! I will be making future purchases! 10 out of 10
By Annie M.
Quick shipping, good communication and pricing. They were quick to fix an incorrect order and send out a new shipment free of charge.
By Jake R.
Excellent customer service
By First time C.
Seamless process. Scentbird who? I’ve found my new place to try colognes before buying the whole bottle and customer service is top tier!
By Gary
I got exactly what I was wanting, and it is the real deal. Good communication, as well.
By Jill
Absolutely one of the most honest companies who stand behind their customers and earn their reputation of success while leaving an impressive mark in the perfume world!! Definitely recommending this company to my friends and family!
By April Nicole W.
All of my scents as ordered were wonderful. Very prompt shipping. Had trouble with one dispenser and customer service did an amazing job and helping me get the product right!
By Amber H.