Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
402 reviews
ScentBox, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee.Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.
ScentBox, Inc. (scentbox.com) has 402 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 264 reviews with 5 stars · Clear filters
The fragrance I received was very smooth....the ladies really like it....much to my significant others dismay...but she likes it as well she just doesn't want me wearing it unless we're together
By Detrick R.
I got confused about how to choose the 3 scent. I ended up with 2 random fragrance i did not want. However, i reached out to support and they resent the 2 perfume i wanted free of charge. 10/10 customer service !
By Grumpy
I would give Sentbox 6 stars out of 5 for their customer service. I've been a customer for a couple of years now and my subscriptions always arrives on schedule(give or take a day or 2 for US Postal Service). One time I had an issue and they completely took care of it. Great company with great people! I would recommend them to anyone!
By Bryon P.
I love scent box this subscription lets me choose the scents and experience the smells before purchasing 10/10 would recommend
By Ag
When I placed my order for a holiday gift, it was easy to do. In a follow-up email it stated that my subscription order was being shipped, too. I both emailed the company and called them to confirm that I had not signed up for a subscription, just a one-time purchase. They responded quickly and confirmed that I only did a one-time purchase and was not subscribed to any subscription. Thank You.
By Terri K.
It's a good honest company. I get to try different colognes at a fraction of the full bottle price. There was a issue with my second bottle shipping. I emailed them got a reply next morning and issue was resolved. I would definitely recommend Scentbox to friends and family.
By Jamaal T.
What a clever fun brand that keeps things refreshing and beautiful. Every time sent box is delivered, I’m very excited, just because it’s it’s lovely to not have to find my signature sent, I have realized, I don’t actually want one, I just want it to be based off from my mood the day the time. To be really playful with it so, I’m grateful for a brand such a scent box to accommodate and to create magic in our world of smell!
By Corey D.
I’ve now been using scent box for two months now and I love it as fits in my handbag lovely so through day I can have a spritz of perfume I’ve recommended this to family friends
By Lisa G.
