Weee!Reviews of sayweee.com

Packing and delivery is unacceptably bad. This time, a package of chicken was priced during transit, spilling uncooked chicken grossness over the other items in that package, including a cheesecake. The tiny ice pack in that bag didn't not keep anything in that package properly refrigerated. The first time we ordered from them, they didn't ship the cheesecake we ordered at all. If they don't mess delivery up, they do have pretty decent prices and interesting foods. 1/3 cheesecakes successfully delivered, 2/5 stars, wouldn't recommend. They seriously need to improve their distribution.

I am an avid customer of Weee but my last online order-Frozen goods were missing/lost.I informed thru my weee account and emailed them as well but when they emailed me after several days they said the case was closed already 'coz i didn't reached out to them in 24 hours but that day when I didn't received the missing goods I already filed a complaint thru their website but no positive feedback from them and I didn't get my refund at all.I am so frustrated and now I am afraid to order 'coz it might happen again.

Delivery ETA is so off. I hate waiting until 8pm to receive my food. Initial ETA is set between 11-2 pm and it just keeps increasing as the day passes.

Horrible delivery delay. Initially my order was scheduled to be delivered between 12p and 3p. But by noon the app was still showing the order was being prepared prior to shipping. I sensed there might be a delay so I call off work that night. Thank god I did because by 4 pm the order still wasn’t delivered and the app updated the delivery time to between 7 pm and 10 pm. Like what?? Terrible delay on the delivery time. It’s like the old days sitting at home waiting to sign a package from UPS.

I noticed that their "sale price" following the link inside their marketing emails was changing back to the normal price when I returned to it by clicking the same link the 2nd and 3rd time. My order history was all deleted when I needed to look up a product as well. I described the issues to them via email, but over 3 different responses, they asked me to prove it by offering screenshots. I explained that I couldn't have a screenshot because it was a phenomenon, not an error. I also didn't have access to the sale price to catch an image for them even while the sale was still going on. How can I "screenshot" showing me receiving their message with the low price, clicking it the first time to show the sale price, going back to the same link the 2nd time, and clicking it to show them the changed price? How can I "screenshot" my order history which included so many dates, point purchases and its balances reducing over time as I spent it, and then disappearing as a whole? All in all, NONE of the issues was ever slightly resolved or even carefully investigated. In the final message, they still required screenshots as a way of proof, and added, "[...] if you still have doubts about the price, we recommend that you place an order carefully." Well, thanks a lot to warn me about your tricky prices. I will carefully observe the prices because you admit that you can always bait me with low prices and then overcharge me If I won't double-check! 2 stars are generously given for their prompt responses.

They have a good variety of products hard to find at local grocery stores, but customer service and packaging are not satisfactory. My order arrived in a battered box a whole week after the website said it was delivered. Snacks didn't have any protection and were half crumbs when I opened them. For some reason I wasn't even able to submit feedback on the website (possibly because of the fake delivery date). Won't shop there again if I have any other option.