SAVIOR HEATReviews of saviorheat.com

Response from SAVIOR HEAT· Jan 16, 2024

Sehr geehrte Kunden， Vielen Dank für Ihre Nachricht. Wir möchten mit Ihnen klären, dass der BH06 als Motorradhandschuh und nicht als Futterhandschuh verwendet wird. Es tut uns leid, dass Sie mit Ihren BH06-Motorradhandschuhen nicht zufrieden sind. Ich entschuldige mich für die Unannehmlichkeiten. Um Ihnen besser zu helfen und das Problem zu lösen, benötigen wir weitere Informationen. Könnten Sie uns bitte die Bestellnummer des entsprechenden Artikels mitteilen? Mit dieser Information können wir Ihr Anliegen genauer überprüfen und Ihnen entsprechende Lösungsvorschläge unterbreiten. Wir möchten sicherstellen, dass Sie mit Ihrem Kauf zufrieden sind, und stehen bereit, um Ihr Anliegen zu klären. Wir danken Ihnen für Ihr Verständnis und Ihre Kooperation. Mit freundlichen Grüßen, SAVIOR HEAT Kundensupport

Response from SAVIOR HEAT· Jan 11, 2024

Hello, We apologize for the inconvenience and thank you for your patience. We've received your feedback and understand the importance of resolving this issue promptly. Rest assured, we will have a dedicated customer service representative contact you within the next 24 hours to address your concerns and provide a satisfactory solution. We understand the frustration caused by a lack of response and we are committed to correcting this issue. Thank you for bringing this to our attention and we look forward to rectifying the situation for you. Best regards, SAVIOR HEAT Customer Support

Response from SAVIOR HEAT· Jan 10, 2024

Hello, We sincerely apologize for the inconvenience you've experienced, and we appreciate your patience. It's disheartening to hear about the cold pinky fingers with the Savior Heated Anti-slip Gloves you purchased for your wife. We have received your feedback, and we understand the importance of resolving this issue promptly. Rest assured, we will have a dedicated customer service representative reach out to you within the next 24 hours to address your concerns and provide a satisfactory solution. We understand the frustration caused by the lack of response, and we are committed to making this right. Thank you for bringing this matter to our attention, and we look forward to rectifying the situation for you. Best regards, SAVIOR HEAT Customer Support

Response from SAVIOR HEAT· Jan 5, 2024

Dear customer, We are very sorry that you did not receive the gloves you ordered, we are sorry about that. We have received your feedback and our customer service team has contacted you to resolve the issue you are experiencing. Please check your email and phone number for the details of our customer service, or you can reply to this email with your convenient contact information so that we can handle and solve the problem faster. We sincerely appreciate your patience and understanding. We will make every effort to ensure that you are satisfied with our service. Thanks again for your feedback and we look forward to helping you. Thanks, SAVIOR HEAT Customer Support

Response from SAVIOR HEAT· Jan 4, 2024

Hello, I apologize for the inconvenience. In order to further help you, please provide the following information or send the information to the after-sales email at [email protected]: 1. Your order number. 2. The platform or website where you made the purchase. 3. The email address used at the time of purchase. Once we have this information, we can investigate your situation and provide guidance on the return process. Thank you for your patience and your understanding. Best regards, SAVIOR HEAT

Response from SAVIOR HEAT· Dec 20, 2023

Dear Cathy, Thank you very much for your feedback and sincerely apologize for any inconvenience this may cause you. We have taken emergency measures to ensure that all customer issues are handled and resolved promptly within 24 hours. In order to better help you solve your problem and ensure your satisfaction, we need your order number or email address. Please reply the relevant information to our email or reply to this email so that we can quickly locate and process your order. We will do our best to ensure that you receive the product you have not received as soon as possible. Thank you again for your understanding and patience. If you have additional questions or need further assistance, please feel free to contact us. Sincere regards, SAVIOR HEAT Customer service