Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
123 reviews
SATELLAISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.
SATELLAI (satellai.com) has 123 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 72 reviews with 5 stars · Clear filters
Collars were to big for dogs, contacted customer support and they quickly gave us advise and instructions to fix the problem. Now the collars fit perfect. I researched several collars before deciding on this company and I am glad I chose this collar. Hopefully I will not have any issues but if one comes up, I have no doubt that their customer service will promptly resolve the problem. Would buy again and recommend this collar to anyone that ask.
By JEREMY C.
Great customer service, whenever I had issues with the software or hardware I had a quick response and free of charge fix or replacement of the problem
By Tzvi K.
I have 2 and my daughter has 2. They have been a wonderful tool to use. We move to a new place that doesn’t have a fence and I have a runner. It keeps him where he should be.
By Dana M.
My pup is on the smaller side. So I had to change how our collar goes on her. We lost a screw and I was so afraid we would have a useless collar. But they sent me a new screw completely free. Great support
By Erica K.
Been using the collar for a few weeks now and love it
By Travis M.
This collar is a real game changer. We bought a new house in the woods and didn’t want to fence the property off so we bought these. Our dogs are secured and safe with no ugly fence! We even lost a part and reached out to them and they are sending the new part FREE!
By Brandon K.
Excellent customer service, addressed questions immediately and provided assistance in setting up the GPS around my 100 acre property. My dog hasn’t left my property since getting the collar back in July. I would strongly recommend this device for your pets.
By Bruce B.
Responsive customer service. Easy setup. Works well with cell towers/GPS.
By Carey W.
