SartoroReviews of sartoro.co

Process has been incredible from start to finish. Working with an actual human being, designing a sweet looking suit, filling out the fit profile, and receiving a very high quality, perfectly fitting garment right out of the box? Hard to believe, but it happened to me. Could not recommend Sartoro more.

I ordered two Sartoro suits on recommendation from a friend. There were a ton of options to choose from and I loved how easy it was to customize and add personal touches. The suits turned out even better than I expected—the quality is amazing, it fit so well and at such a great price point. This blows Suit Supply out of the water. Will definitely be ordering again.

I ordered a suit for my husband for Christmas. The suit is beautifully made, the fabric gorgeous, but the fit was off a bit, and so we have to have the jacket altered. The support team at Sartoro helped us every step of the way, giving us store credit and also credit for a next order, which we will do for sure. We recommend Sartoto for the quality of their suits and for their terrific customer support.

Had a great experience utilizing Sartoro to buy a suit for my upcoming wedding in February. The online tailoring system was very easy to follow and the questions sent by the tailor after I submitted my measurements were easy to answer. After receiving my suit, I took it to a local tailor for some minor adjustments and Sartoro sent me a reimbursement for more than half of the tailoring bill. Everyone that I spoke to from Sartoro were pleasant, helpful, & prompt with their responses. I would recommend shopping at Sartoro if your in need of a suit for any upcoming occasion.

Sartoro made me an absolutely amazing suit for my elopement. Super stylish! Crazy comfortable. All in all it was a perfect suit and experience. I 100% recommend Sartoro!!!

I recently had the pleasure of engaging with Sartoro for a custom design, and I must express my utmost satisfaction with the outstanding customer service I received. From start to finish, the experience demonstrated a remarkable commitment to service, attention to detail, and a willingness to go above and beyond. Jordan Allen has been my customer service representative from Day 1 and has provided guidance, perspective, and consistency every step of the way. The journey began with a seamless and user-friendly online platform that allowed me to easily communicate my ideas for a custom-designed garment. Sartoro’s website not only provided a variety of design options but also offered a user-friendly interface that made the customization process enjoyable and straightforward. From the initial call to discuss my vision, the samples and even fixing and replacing an item I messed up during the ordering process, I have always felt taken care of. What truly set Sartoro apart was the personalized attention I received from their customer service team. I was impressed by their responsiveness and genuine interest in ensuring that my vision for the custom design was fully understood. The team went above and beyond to address my queries, offering insightful suggestions and guidance throughout the design process. The commitment to service was further exemplified by the timely and transparent communication regarding the status of my order. I appreciated the regular updates on the production timeline, which added a level of assurance and demonstrated Sartoro’s dedication to keeping customers informed. Upon receiving the final product, I was genuinely delighted with the craftsmanship and attention to detail. The custom-designed garment exceeded my expectations in terms of quality, fit, and aesthetic appeal. It was evident that Sartoro not only valued my business but also took pride in delivering a product that reflected their commitment to excellence. What truly stood out was an unexpected and thoughtful gesture from Sartoro following up was a correspondence to ensure all items were received, were properly fitted, and were exactly what I had envisioned. This small but meaningful touch demonstrated a level of care and appreciation for customers that is rare to find in today's business landscape. My experience with Santoro was nothing short of exceptional. Their commitment to service, dedication to custom design, and willingness to go above and beyond for their customers have undoubtedly earned my loyalty. I wholeheartedly recommend Sartoro to anyone seeking not only high-quality clothing but also a customer-centric experience that sets them apart from the rest. Thank you, Sartoro, for making my custom design journey a memorable and enjoyable one.

Excellent Support. The product is about what you would expect for the price. I had to have some alterations done, which was a quick and easy process to get the alterations refunded. We got these suits for our wedding party and the price came in just a bit higher than what a rental was going to be. Definitely something I can get some more use out of.

Sartoro did a great job tailoring the suits for my five groomsmen, myself and my dad for my wedding day. The staff at Sartoro were generous with their time, kindly answering my questions and providing recommendations. The materials felt great, the tailoring was spot on and the photos turned out great.