Great customer service
Great customer service
By Amber A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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545 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 105 reviews with 5 stars · Clear filters
Great customer service
By Amber A.
Great communication and close eye on details of the order. I will be shopping again
By Sheena P.
Great customer service, I was able to place my order over the phone with no problem. Maithis was most helpful.
By Mary H.
Great customer service. They called to notify me that they upgraded my bouquet to make it a bigger bouquet for free which made me very happy. Will definitely recommend this florist
By Nevine M.
Very helpful and efficient
By July J.
Thank you for your help
By Michelle K.
Kennet was very helpful with my decision to send a basket of blooming plants to express our condolences. Kenneth also offered to increase the size of the basket without additional charge. He was very pleasant and knowledgeable. After having spoken to several florists it was an easy decision to place my order with Kennet at SarataFlorist.
By Charles
I order flowers today . Kenneth reached out to me to confirm. very pleased with the service. I forgot to order earlier and it is being delivered today which is awesome.
By Pamela J.