SanTan SolarReviews of santansolar.com

Watch out for the pricing. They try to get you to add multiple extra things you do not need. And at the very end of the transaction, they add a 3% surcharge. The ordering experience shows they cannot be trusted

Purchased 12 pallets of used panels OCT 30 2025, I was first told it would come in two trucks in about two weeks. No shipping info provided on NOV 14. So I reached out to the salesperson who processed my order and they tried to get me to agree two a single truck which would take even longer. I got the first 9 of 12 pallets the 6th of Dec . Despite being told I should already have both portions by the 1 DEC. Still have not gotten the 3 remaining pallets. Reached out multiple times to get an update. I've emailed, left tickets, left VM, texted and it is now 1/6/26 and still have no response. I may have to do a CC chargeback for the undelivered portion Update : finally got back to me and they indicated they had condensed the 12 pallets into 9 . Not sure why they didn’t tell me this before . There were definitely some damaged/nonfunctioning panels 13 out of 294 . I’ll see how they handle that situation as they said would send out more to replace any damaged ones Update: 2/3/26 ghosted about the broken panel. downgrading review to 1 out of 5. Would not recommend them. Spent 9k on panels. Didn't get the panels in timely fashion and they would not correct issues even when I had clarified refund process for damaged panels prior to purchase.