SandiskReviews of sandisk.com

I sent a drive in for warranty repair in mid December. It's now over six weeks later and I have received nothing but lies from them about the repair. Their excuse is that the specific model that I sent in is no longer being produced (it is discontinued) and they have no stock of it. But they refuse to offer an alternative and they claim they have no idea when.

I purchased two 1TB SanDisk Extreme cards during a sale, but UPS misdelivered the package. I reported the issue to UPS over the Christmas holidays, and they admitted fault, stating they were unable to retrieve the package. UPS advised me to contact the shipper (SanDisk) for a resolution. Despite providing SanDisk with a snapshot of UPS’s email confirming their mistake, I was informed that, since the claim period had passed, I was not eligible for a refund or replacement. While I understand company policies, it’s disappointing that I’m left without my order due to an error completely outside my control. After this experience, I won’t be purchasing from SanDisk again.

Los dispositivos de almacenamiento de SanDisk se brickean con solo verlas, me ha pasado con varias MicroSD que despues de un tiempo estas se corrompen y no vuelven a funcionar, me acaba de suceder con mi iXpand Mini siempre son las memorias de SanDisk las que me hacen estas desgracias, no vuelvo a comprar SanDisk, es mejor comprar Kingston, Samsung o Lexar

Betrug. Werben groß mit zehn Jahren Garantie, ersetzen nach 5 Jahren trotz Ebay-NEUKAUF-Nachweis die hochwertige Karte nicht. Begründung: Ebay sei ein Sonderfall. UNFASSBAR !!!!! NIE WIEDER !!!!!!

I bought an 8TB SSD external drive for a job coming up. It failed on day 2. I sent it back to Sandisk straight away. They received it on 24/12/24, and we are now 13/01/25. Still, there is no refund, and customer service is appalling. I would avoid at all costs in the future. Will update when the refund is in.

This company is a complete joke. I ordered a Sandisk product on Black Friday and waited over a month, getting the usual “thank you for your patience, your order will ship soon” emails. Frustrated, I asked for a return before I even got the item. Now they’ve sent me an email telling me to “package the item and return it.” Are you kidding me? How am I supposed to return something I never received? This process is beyond ridiculous—absolutely no logic or competence.

Ordered a 1.5 tb sd card in the black friday deals on the 22nd of November. It never arrived despite many complaints. In the end I got refunded on the 3rd of January. This wasn't very helpful as the same card is now almost double the price, this was meant to be a Christmas present and now not only is it late but I cannot afford it at the full price now the offer is over. Despite asking if they could remedy this and honor the original sale price with the card I have promised a relative they just refunded me and didn't reply. Awful customer service from such a large company. Ruined Christmas.

Ordered at the beginning of December, I completely understood and appreciated a note saying they were delayed due to increased demand. Tracking tells me (weirdly) the parcel left NL on the 6th- with their chosen delivery company, UPS. UPS has failed to deliver and the entire thing remains unresolved (happy Christmas). Sandisk’s response? “Oh we can see you’ve raised a claim with the delivery company, so we’re going to do nothing” Cut and paste apology, no attempt to provide customer service, we’ll just sit on our hands. Do better. UPDATE 12/01… over a month after the order, one insipid email saying “they are still working on it” no customer service whatsoever. Will now engage PayPal to recover my money.