THINKING OUT OF THE BOX
THIS INSURANCE IS AMAZING.. THEY DO THINGS DIFFERENTLY AND IT IS REFRESHING.. THE SPEED IN WHICH THEY PROCESS CLAIMS IS TRULY A GREAT CHANGE..
By me
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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490 reviews
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Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 287 reviews with 5 stars · Clear filters
THIS INSURANCE IS AMAZING.. THEY DO THINGS DIFFERENTLY AND IT IS REFRESHING.. THE SPEED IN WHICH THEY PROCESS CLAIMS IS TRULY A GREAT CHANGE..
By me
I appreciate the quick 'follow thru'
By Melissa
We've been a part of many healthcare plans, but no one compares to what we've experienced with Sana. From timeliness of claims to working with us when claims are denied to get us the maximum benefit, we have nothing but good things to say. It's actually fun to brag about Sana to others! :)
By William G.
Customer Support via chat was fast and simple. My issue with information was fixed on the spot and resolved.
By JS & M.
I appreciate the time and support my onboarding rep provided, she made us feel that she truly got the best quote for our small business needs.
By Robert M.
So for been a good experience. I am new to this insurance. But the information is easy to understand. The website is great for information. And so far no issues with my existing doctors and this plan
By David B.
Morgan Mayo provided great guidance through the process.
By Accounting T.
Great customer service and affordable coverage for our employees. SmithRx is great. So are the patient advocates! We just renewed for our second year!
By Sandi S.