It would be nice to have the Insurance…
It would be nice to have the Insurance ID card on the web site for access
By Gregory B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
490 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 28 reviews with 4 stars · Clear filters
It would be nice to have the Insurance ID card on the web site for access
By Gregory B.
The customer service rep was very helpful and called me back later with an update.
By Sinead
Better than the alternative
By Wesley S.
Since I'm the Admin, I wish it was more clear which emails only I am receiving and which emails are being sent out to all my employees.
By customer
Biggest issue is doctors and pharmacists in our area have a hard time finding y’all.
By Noelle N.
Were very patient with us and answered all our questions so we could make our decision to go with them.
By PAMELA
Great Customer Service and good insurance
By DeAnna B.
Sana is always very responsive to my questions. Coverage and claim processing is standard for industry. The only issue I continue have is name recognition. Still gets a little troublesome with smaller Dr. offices.
By Joan K.