Sana BenefitsReviews of sanabenefits.com

This is a new insurance platform for our company. My doctor & hospital are not part of the network and Sana wants me to “invite” them to participate. Very confusing concept therefore no confidence in the actual “coverage”.

Its just insurance. Unless something changes, i dont need an email every damn day.

My claim questions seem to go unanswered, and without resolve. I understand I had a significant injury, but the amount of times I have contacted Sana, attempting to resolve these issues, is borderline ridiculous. I bet it's 20 times at this point. And I'm still out more than my max deductible, and haven't heard anything. Still waiting...

We recently switched to Sana in Nov 2021. Our experience so far has been very challenging. We still do not have RX approval (60 days +). We pay a very high premium for our health insurance plan and have to fight every time we have a claim. It's extremely frustrating to have an insurance company that seems to make everything a battle. We did not have a good experience using LabCorp which took more than 2 weeks to get lab results.

Don’t like you guys at all. Sorry that I had to sign up. If it wasn’t for my employer, I would have no parts of you. Everybody’s negotiate.

Incorrect communication, no communication, slow communication. Those are what to expect from them in every situation. Even their managers are inept. We use them because we must. If you have a choice, or are making a choice for your small business-find another company.

Can't even sign in, it does not even remember my email to change my password. It remembers to send me emails about how is sana health benefits though!

To hard to get bills paid