SagoReviews of sago.com

I had an account with them for years where I continuously did surveys I was invited to. I had probably around $100 or so in rewards points that had not been redeemed and then I go to log in to my account and I am unable to. It is telling me my email and password is incorrect and that I've already tried to request a password reset. I am now unable to log into my account and redeem the rewards I am rightfully owed for taking the time to complete surveys. I have reached out to them via their ticket process through the contact us link as well as multiple direct emails with absolutely no responses. BEWARE of this site.

I have worked with sago for over 5 years. Two medical studies off site. When we are off site we are supposed to get paid immediately! Once I did. Now I have let two strangers into my home for a medical interview. 2.5 hours it lasted over 3hours. The email said payment would be upon completion. That was at 11 am then they left. I asked for the incentive...idk contact sago. Now they said oh that was my mistake, my wording is wrong! We'll change it and honor your words!! It's in in the documents sago sent! Sago am has not refused to reply!!Now it's back to the focus group wallet!! I am so livid! This is fraud and complete lies!! Now I was it 4-8 weeks for payment and I hand to take out two virtual cc!!! What a Los of crap! I am gone w thise propel! So many other places that are responsible w their langue and wording! Why does it take 8 week's to get paid! Sago gets paid from their client!?! Livid DO NOT WORK W SAGO ANY LONGER THEN HAVE GONE DOWN HILL! If they would have stated the payment would go thru the focus group wallet there would be no issue! But die to their mistake they are not taking any responsibility or making it right!!! So mad

If I give 0 stars I would. Did an online interview in March, redeemed my reward points for an e-gift card March 27. It’s been over 6 weeks since I redeemed and I haven’t received anything. I’ve sent several emails and called (the message just tells you to email them and hangs up 🙄) and haven’t gotten any response. I intend to send them emails multiple times a day until I get paid. Absolutely ridiculous to make people wait months.

1 star because the incentive system through the QualBoard community has been really disappointing. I’ve completed multiple studies honestly and on time, but the rewards and incentives have been inconsistent and far below expectations. It feels unfair to invest time and effort without receiving proper compensation. The platform itself may be functional, but poor incentive management makes the overall experience frustrating and discouraging. I hope they improve transparency and ensure participants are rewarded fairly for their contributions.

I believe I am banned from participating in research studies. You see, I had called a month after the study I participated in was done becuase I still hadnt gotten my gift card. The gentleman who answered the phone was extremely condescending and rude. He was enjoying my frustration, and continued to provoke it with condescending and unsympathetic remarks. So, obviously I'm going to get more upset when he's deliberately trying to provoke me. I threatened to come to their offices. I didnt have to becuase that got someones attention and the gift card was awarded within hours. Now, when I qualify for and agree to participate in a research study, someone always calls to cancel my participation the day before. Its happened twice in a row when its never happened in the 30 years I've been doing research studies with them. So, it seems as though they don't want my participation anymore, but their enterprise resource planning software, which conducts the surverys for eligibility, does not have the capabilities to block individuals. So, someone must go over the list of participants, then call/text to cancel their study participation. Last time this happened I took off work and missed out on $120 in pay. This time I'm insisting on payment, even if I have to speak directly with Steve Schlieshinger. They even confirmed the event 24 hours in advance but cancel on me last second? They didnt even have the decency to call me to cancel.

Ditto to everything everyone else has already said. New cashout minimum is $50 instead of $25, so good luck ever getting any amount $49 or under if you don't qualify for any future work for them. User Daniel M has the right idea here -- wish I could reach out to him! Daniel, if you see this, email me at frangipanivine @ yahoo dot com -- arbitration, demand letter, leading up to and potentially including class action is the only way to keep companies like this from screwing people over. I can only imagine they are "floating" cash over these periods of weeks to months so the delay is not a lack of staff or man hours -- the delay is because they have used YOUR payment to pay someone else from months ago. Clients (the researchers, marketers, whoever hires Sago to recruit for studies) should be made aware of this and AVOID THEM if they want quality participants! So many other platforms you can work for that operate so much more professionally!

As many other reviewers state, it takes way too long to receive your incentive after completing your group / task. I have participated with many other companies and the longest wait I have experienced was two weeks; many pay within 2-3 days max. Would not recommend participating with this company.

I have filled out multiple screeners for Sago and today Lydia turned me down. It appears Sago has a bad Rap! Moving on!