Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
SageSureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
SageSure (sagesure.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 319 reviews with 5 stars · Clear filters
Heather took care of me in a very professional manner.
By Leslie A.
Response from SageSure· Oct 26, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
My experience today with Heather was absolutely amazing! She had the BEST customer service, was extremely knowledgeable and definitely patient with me. Thanks, Tonya W.
By Tonya W.
Response from SageSure· Oct 26, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
We have never filed an insurance claim- claim rep Laura was great at explaining the process.
By Sarah T.
Response from SageSure· Oct 25, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Kaity was very helpful and pleasant to speak with.
By JoAnn W.
Response from SageSure· Oct 22, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
good service
By customer
Response from SageSure· Oct 19, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
It’s been a great experience working with Sharlene Smith, all via phone calls and emails. She is professional and knowledgeable in responding all of my questions in a timely manner, I felt comfortable in the claim process. Two thumbs up on Sharlene’s excellent services.
By customer
Response from SageSure· Oct 19, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Helped get account info I needed quickly.
By Kimberly Z.
Response from SageSure· Oct 17, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
SageSure was involved from the instance of the hurricane. Communicated often, and I stayed informed. Prompt and generous settlement.
By Wayne H.
Response from SageSure· Oct 13, 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
