After leaving feedback, I received a call
I started a chat today with a rep to find out the status of a refund check. I left feedback regarding the bad experience on that chat. However in less than 30 mins I was beyond impressed to receive a phone call regarding the feedback I left. Debra wanted to address my issue and was very pleasant to hear what I had to say and also resolve the issue with the refund check. I often leave feedback good or bad but I had never received a phone call after leaving feedback to address the situation. I was very impressed. I wish all companies did this. It demonstrates how much the company cares and it's willingness to work on issues like this to make a difference. That is very much appreciated. Thank you Debra for going above and beyond. You provided excellent customer service. A+++++ Thank you Sagesure!!!
By Lina S.
Response from SageSure· Jul 9, 2025
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!