Good response, and good rates
I had a seamless experience while refinancing my mortgage.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
210 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sage Home Loans is a digital-first mortgage lender dedicated to simplifying the home financing process. Founded in 2020, Sage offers a fully online experience with personalized support, aiming to make home buying and refinancing more accessible and stress-free for borrowers nationwide.
Sage Home Loans (sagehomeloans.com) has 210 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 16 reviews with 4 stars · Clear filters
I had a seamless experience while refinancing my mortgage.
By customer
It was a frustrating at first due to several changes in personnel assigned to our loan, but in the final third (after the 2nd loan officer and 2nd loan processor), things started to happen and our loan was approved, even if 7 days late (4 days after original closing date).
By Joel W.
The agent was upfront about costs, he kept me up to date on what to expect.
By Harvey
Response from Sage Home Loans· Sep 9, 2025
We appreciate you taking the time to share your feedback.
Troy was excellent, always available and really helped push through the closing with the underwriter when there was a hiccup with the HOA.
By Jim R.
Response from Sage Home Loans· Aug 19, 2025
We're happy to hear that the closing process went smoothly, even with the HOA challenges. We appreciate your positive feedback and are glad we could help!
Made it happen in very short time.
By Claire J.
Response from Sage Home Loans· Aug 12, 2025
Thank you!
Everything was great, but for the delayed disbursement of funds. Our loan officer was terrific, the closing attorney very prompt and helpful. The closing service excellent at scheduling, but sending the funding wire should be a morning priority. Because it was sent late in the day on a Friday, our building materials could not be ordered until Mondaycreating a work delay.
By Donna
Response from Sage Home Loans· Aug 6, 2025
We appreciate your feedback.
Best rates I could find and willing to negotiate rates and fees when directly compared to other companies. There were some bumps along the road with the loan originator, but the loan officer (Ilan Friedman) was phenomenal and helped drive the process along - even though it was beyond his job scope. Couldn't recommend him more highly.
By Dylan R.
Response from Sage Home Loans· Jul 31, 2025
We appreciate you sharing your experience. Thanks for your feedback.
The respresentatives were great! The only issue we ran into was the portal wouldn't always update when we finished tasks so we had to double confirm on the phone that Sage didn't need anything else from us.
By customer
Response from Sage Home Loans· Jul 22, 2025
Thank you for your feedback. We are glad the representatives were great! Our team appreciates your feedback on our portal, and we will use it to improve our experience. Thanks again!