SagedentalReviews of sagedental.com

THIS IS THE WORST PLACE EVER! I received a filler at this place for $600, and after four months, it fell out. When I returned to have it redone under their supposed one-year guarantee, I was informed that the doctor who performed the procedure was no longer there. I was told I had to pay for a new treatment, and the manager stated there was nothing she could do. When I asked why the filler was administered if it was inappropriate, she suggested that I must have pressured my dentist, leaving it as her word against mine, and since the doctor is no longer available, I have no recourse.

New patient, kept me waiting 30 minutes, did a lot of x-rays, found no problems, would not do standard cleaning, said would only do deep cleaning that costs over $800. I walked out. Very upset, I believe they scam/rip-off patients. I will never return.

This office deserves less than 1 star. Their licenses should be revoked. They were completely unethical in their evaluation of my dental needs. They noted areas of my gums that were "#5" with blood. All so that they could charge me for a deeper cleaning that is not covered by my insurance, and I would have had to pay over $100 for. I refused the cleaning. Went back to my old dentist a day later. My old hygienist remeasured my gums; he found NO "#5's" and no bleeding and no reason to do anything other than a regular cleaning. The charge for the regular cleaning, WITHOUT the Delta Dental insurance, was $65. Sage Dental and Delta Dental Insurance should be required to reimburse me for what I had to pay out of pocket because of their unethical tactics. PATIENT BEWARE! THIS OFFICE IS A TOTAL SCAM!

Be Aware!!!! Don’t trust them!!! Horrible surgeons!! Poor quality of care and professionalism!!! Over charges & Hiden fees. They will charge you or your insurance even if you did not receive that service!!! They are scammers!!!!!!!’

I was previously a patient at Horizon Dental, which was later taken over by Sage, prompting me to give it a try. During my visit for a cleaning and X-rays, the dental hygienist conducted the X-rays and photos before discussing necessary treatments, which I believed was the dentist's responsibility. Throughout the process, she frequently checked my insurance coverage and attempted to upsell me on a periodontal tray for nighttime use, claiming I had bone loss—something I had never experienced before. When the dentist arrived, she stated that everything looked good, but the hygienist continued to interject with concerns, creating a confusing atmosphere. After the dentist left, the hygienist insisted that I needed a deep cleaning, to be done in two stages, despite my protests that I had never required such treatment. I simply wanted a regular cleaning, but she refused, leading me to leave the office and seek care at McGregor Dental, where I received excellent service without any pressure to purchase additional treatments. I found the upselling tactics at Sage Dental unsettling and suspect that the hygienist may receive commissions for promoting extra services, which contributed to my discomfort during the visit.

Last year, I had a bridge done by Sage of the loop, and they charged me over $4000. A year later, it fell out. I went back to the clinic, and they wanted to charge me $7000 to completely redo the bridge. All I wanted them to do was to reglue it back.

I am trying to get a claim corrected and Sage is no help. This problem goes back tp Sept 2025. They owe me about $1500 for items billed that insrance should pay. They do not proide the insurer the needed details to correct the claim. No one is interested nor can be reached directly.

I went to Sage Dental in Weston, Florida for a routine cleaning and was advised I needed deep cleanings. After my first deep cleaning I ended up with a gum infection which resulted in a root canal about 30 days later. My 2nd appointment with them they again stated I needed a deep cleaning. I again questioned the necessity of it and was told it was due to bone loss. After the second cleaning I experienced jaw pain for months and eventually another infection of my gums. I had gone to my previous dentist for approximately 25 years until he passed. At no point ever seeing him did he mention deep cleanings. I recently went to a new practice and after conducting the same consultation that Sage Dental conduced (x-rays, a periodontal exam and an oral exam) stated I never needed deep cleanings and have since began regular cleanings once again. The alleged deep cleanings Sage Dental stated I needed has messed up my gums. Hindsight is 20/20 but I should have picked up on how happy they were to see my insurance and want to schedule me for 3 deep cleanings a year. As for they way they billed my insurance, I have since spoken to the insurance company and discovered they billed me about 25% more than the allowable plan provisions. I have brought that to their attention in Dec 2025 & Feb 2026 and still have no resolution re the overcharges. Likewise, I asked for the limited dental records they had on me, 2 cleanings and a root canal in 12/2025 and still have not received all of my records. They have violated HIPPA by not providing my records to me within 30 days, sending my records to an unauthorized 3rd Party individual that I never provided them consent to send them to, and when they did send some records some were sent unencrypted across the internet all in violation of HIPPA. I have reached out to them at least 4 times by email and 4 times by phone with no resolution. I feel they did unnecessary work to bill the insurance carrier that wasn't needed, and now refuse to give me my records so I can fix whatever they have done. And please don't tell me to reach out to patientfeedback@mysagedenta. I did reach out to them on 2/9/2026 via email as well as 2/12/2026, 2/20/2026 and 2/23/2026 and as of this writing I have obtained ZERO assistance or even a response from Sage Dental reference the overbilling, or the HIPPA violations. Also, included in this email thread is my request for the still missing records. I have the email chain pointing out the overbilling by Sage beyond the allowable plan allowances, the HIPPA issues and what I am still missing from my records. As of 2/23/2026, I have received no response to my last email. You respond to people with issues and throw out that people that have problems should contact patientfeedback@mysagedental. That's nothing but a self serving way of making it look like you care, but you truly don't.