SagedentalReviews of sagedental.com

Awful experience!! Yesterday, I was told I needed a root canal, a crown on a different tooth, & 3 fillings. Went to Oaktree today & with the SAME X-RAYS was told there was no need for a crown & no fillings needed. Buyer beware if you go here — they are completely unethical, & the dentist was pushy & rude.

If I could give them zero stars I would. I am having no issues with my teeth or gums, no pain, no redness, no swelling. I went to them for the first time for my annual exam (which they require before scheduling a cleaning) and received a treatment plan that has a $3,208 out-of- pocket cost. I asked them to only do the parts of the plan which I can afford and my insurance covers but they refuse to do anything other than their full plan. They refuse to do a basic cleaning of my teeth. Isn't a basic cleaning better than none?!? If I go to a doctor and they want me to have surgery, I get to choose and still get to see that doctor; not so with this dental company. Getting through to them on the phone is also difficult; they often don't answer and they do not return message of which I have left several since over the last few months.

Sage Dental advertises you can go to 1 of their 60 locations in an emergency. What a joke!!! When I called the closest office to me, they transferred me to an office 35 minutes away. This is wholesale dental service not personal dental service!

TRYING TO PUSH UNNECESSARY DEEP CLEANING!!! Went in for a normal cleaning and was told I needed a deep cleaning for $460 plus $180 every 3 months after that. For 55 years I have never had a problem with my mouth as I brush twice a day and floss. I refused and said I wanted a regular cleaning which they did. I asked about my 20 year old son's next cleaning appt. I was told they needed to do the same deep cleaning for him and that they couldn't do a regular cleaning because the dentist recommended a deep cleaning. I told the hygienist that he was going in the Air Force in January so if he needed a deep cleaning that they can do it. It will be interesting to see what they say. I will be changing dentist this coming year as I don't trust them. Don't go to the Sage in Lakewood Ranch! From all the reviews I have read, everyone who goes to Sage needs a deep cleaning...not!! 😁

Sage Dental not only has lousy service, but they will try to bill you for additional money even when your insurance fully covered the bill! They keep hitting me up for another $30, by mail and by text messages. I called my insurance carrier and was told Sage Dental was paid in full. I called Sage Dental's billing department and the employee didn't want to hear it. Now I'm requesting proof from my carrier of the full payment. I can take this and the bill/text messages to the State Attorney's office and file for attempted fraud. Sage knows they should be working with the insurance carrier for any discrepancies instead of harassing a "former" customer. Find an honest company for your dental needs, Sage isn't it.

Sage dental overcharges well beyond the insurance rates per in network agreement and they sent me a bill after services rendered for 140$ adding insult to injury. Do not go here, they have very poor customer service practices! Just look at their ratings.

Beware of Sage Dental of Pinecrest (SDOP)! Do your research before visiting! I only wish I would have further researched SDOP beyond just Google Reviews. If I had, I would have been more skeptical of their 4.6 average score based on 340 reviews. Other websites are not so generous to SDOP with considerably less participation: -On HEALTHGRADES.COM, SDOP only received 2 reviews vs. 340 on Google -On YELP.COM, SDOP received a total of 12 reviews with an average score of 2.3 -On ZOCDOC.COM, SDOP received 31 reviews that only evaluated one provider -On TRUSTPILOT.COM, SDOP received 19 reviews with an average score of 1.7 -BETTER BUSINESS BUREAU (BBB) reflects the company received 56 complaints in the last 12 months and 155 complaints in the past 3 years. While reading the SDOP Reviews, I found many others who encountered similar circumstances to what I have experienced: -Surprise Billing -Insurance Discrepancies -Pressured Unnecessary Treatments (per my new dentist) -Incompetent Management -Poor Customer Service I visited Sage Dental of Pinecrest (SDOP) mid July for my annual check-up/cleaning. To my surprise, they conducted X-Rays and was soon advised of “necessary” treatments that exceeded $1500. Nonchalantly, I was informed not to worry, and that a financial person would soon see me to explain their installment plans. I knew then I needed to find a new dentist! I firmly declined all treatments except the one I had come in for, the cleaning. Unlike others, I was advised of the $80 charge for fluoride that oddly my insurance wouldn’t cover. I was surprised to hear but agreed to pay the treatment. To my further surprise, I received a bill approx. 2 or 3 months after my visit. Not understanding the charges (since I paid what I was told during my visit), I contacted the SDOP Office and was told that the office manager would contact me. I did not hear back for weeks, and was continuing to receive invoices & text messages requesting payment. Not until I contacted their corporate office did I hear back from the SDOP Office Manager. When reviewing the bill closer, I learned the invoice was not from my recent visit but the one prior in August of 2022! I asked why wouldn’t I have been charged the same day of treatment instead of 15 months later like my most recent visit. I was only told “I don’t know” repeatedly. I’m not sure if the office manager is incompetent, or if the owner/franchisee of the clinic is deliberately double-billing patients. Perhaps both! Regardless, based on my interactions, they’ve lost my business (4 patients) and receiving reviews on every healthcare website to warn others. Please educate yourself about SDOP so you don't have to go thru what I and many other have!

I MADE AN APPOINTMENT OVER 2 MONTHS AGO,I RECEIVED MY REMINDERS THAT I HAD AN APOINTMENT TODAY AUG 29 @12 FILL OUT MY DOCUMENTS ON LINE .GOT TO MY APOINTMENT CANT FIND ME IN THE SYSTEM ,THE DOCTOR I WAS SCHEDULE TO SEE WAS NO LONGER THERE .THEN THE DENTIST ASSISTANTS TELLS ME TO GO TO THE HOSPTIAL OR GO BACK TO MY DENTIS FOR FOLLOW UP ,NOW MY THING IS I HAD THIS APPOINTMENT SINCE 2 MONTHS AGO AND THE DAY OF THE APPOINTMENT THIS WHAT HAPPENS DOESNT MAKE SENSE AND I DROVE 8 MILES TO GET THERE THIS SHOULD HAVE BEEN TAKING CARE OFF IMMEDIATELY IT WAS A WASTE OF TIME AND GAS .