My mom can enjoy her bath experience…
My mom can enjoy her bath experience again. She loves her new tub.
By Melanie T.
Monday, November 9, 2026 · Customer reviews of US businesses

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788 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 381 reviews with 5 stars · Clear filters
My mom can enjoy her bath experience again. She loves her new tub.
By Melanie T.
We enjoy the tub, and shower. It look nice and stylist, also comfortable. We would like to thank you all once again for the opportunity to have The Safe Step Walk in Tub.
By Matt and Yvonne R.
All that was promised is true. We are enjoying the tub immensely and even though we did not need it for handicapped reasons, it is a home spa experience and very relaxing!
By Myrna and H.
We LOVE our new tub! And now I never have to worry about my husband getting in and out! Priceless!
By Chuck and S.
Safe Step was completely professional in planning and installing. A beautiful job and we are complettely satisfied and enjoying the tub.
By Charles and M.
Love the new walk-in shower. The seat is so sturdy as are the handrails. The shower head and handheld shower are great!
By Nancy and P.
Everything great
By Dennis
My mother loved the tub and enjoyed bathing in it. She said it was a good investment.
By Lillian & L.