Wonderful & relaxing
Wonderful & relaxing
By James and S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
788 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 381 reviews with 5 stars · Clear filters
Wonderful & relaxing
By James and S.
My time in my SAFE STEP WALK IN TUB is heaven! The whole experience is so soothing and pain relieving. I add Epsom salts to the water and just lay back and relax. I have osteoarthritis and using my tub in the evening before bed allows me a comfortable, peaceful, pain free night. One of the best investments in my well being I’ve ever made.
By Sharon
I love it . Highly recommend
By Steve and J.
it took a few weeks to get use to a different method of bathing. we are liking it better now Mary Phillips - Glenn Phillips I will be 90 yrs old next week .so you know that it takes us older folks to get use to change. I do feel safer now - when bathing.
By Mary and G.
this tub is great I would recommend it
By Mildred and E.
Every day is a spa day for me. Glad I made the investment.
By Patricia
We love the tub, would recommend it. My only problem is that my spouse is rather large and can use the tub but his knee has hit the latch and opened the door, lucky for me there was not a full tub of water. This tub is a really relaxing experience for me.
By Anna
The installlers were excellent The sales representative was very helpful. We enjoyed the entire experience. Good job.
By Rhonda and Aaron. I could not love this shower M.