Only shipped half of my order
Only shipped half of my order. Still haven't heard back from customer service, even though it has been more than 24 hours.
By Marlene R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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205 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
RV Part Shop USA (rvpartshop.com) has 205 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 41 reviews with 1 star · Clear filters
Only shipped half of my order. Still haven't heard back from customer service, even though it has been more than 24 hours.
By Marlene R.
The item I purchased was on backorder. I requested a refund after 3 weeks. I was given the run around and still haven't gotten a refund. Terrible way to do business.
By Franklin M.
Was listed in stock, when ordered was told not in stock and on backorder. 3 weeks later still no part. Cancelled order and waiting on refund.
By Ryan P.
Response from RV Part Shop USA· Aug 18, 2023
Hello Ryan, We are sorry to hear you weren't satisfied with your shopping experience. If you wish to speak to a representative, please give us a call at (877)- 607-4446. Happy camping!
Get your information in order! I am NOT Albert Roberge as I have told you at least 3 times, asking you to remove my email address from your lists. I have no idea about how you deal with your own customers, but you are really annoying me with these constant emails.
By Not Albert R.
part is on back order with no date for arrival given
By RICHARD N.
Response from RV Part Shop USA· Aug 18, 2023
Hello Richard, We are sorry to hear you weren't satisfied with your shopping experience. If you wish to speak to a representative, please give us a call at (877)- 607-4446. Happy camping!
You allowed my order to be placed for an item that you could not deliver. I quoted this repair to my customer then had to tell them that the repair could not be done because you canceled my order. Very poor service and I will not use your company ever again
By Alex S.
Response from RV Part Shop USA· Aug 18, 2023
Hello Alex, We are sorry to hear you weren't satisfied with your shopping experience. If you wish to speak to a representative, please give us a call at (877)- 607-4446. Happy camping!
Have not received my refund
By Sandy R.
My order has not got here yet and 100.00 for item on Amazon 25.00 in 2 days. Going to send yours back for credit if it shows. I will get with PayPal and file. Thanks
By John G.